Jarvis Sims Email & Phone Number

Schertz, Texas, United States

San Antonio, Texas, United States

Seguin, Texas, United States

promotes sales growth, conduct training, exhibit and coach outstanding customer service, demonstrate ahigh sense of urgency, maintain a clean and safe facility, and ALWAYS do what’s right for our employees.hands-on and fast-paced work environment• Understand the importance of excellent customer service• Greeting customers in person or by phone and providing exceptional customer service• Listen to the description of problems or service needed• Determine type of service required based on diagnosis and prepare repair orders• Estimate the time and cost of every repair• Advise customers on other available services• Secure agreement from the customer prior to all repairs• Manages delivery of required repair action by successfully setting and managing customer expectations and accepts accountability for delivering outstanding service levels• Clearly explain the requested service of every truck• Act as a liaison between the customers and technicians• Maintains documentation, including purchases orders, invoices, work orders, etc.• Verify all final invoices and reconcile work performed and charges

New Braunfels, Texas, United States

• Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers,associates).• Identify associate, customer, and/or supplier concerns• Implement the business plan for area of responsibility• Maintain quality and safety standards in area of responsibility• Manage daily staffing and workload to meet shop performance goals.• Manage financial aspects in area of responsibility• Manage shop operations• Monitor and manage productivity of area of responsibility• Supervise and develop associates and leaders in area of responsibility

Lackland Air Force Base, Texas, United States

Supervised the districts transportation operations. Ensure safe and efficient operation of thetransportation department. Over seen maintenance of all district-owned vehicles. Operated a school busor district vehicle when needed to transport students and other authorized personnel to and from schoolor other designated location.Manage the delivery of transportation services for students and ensured that they were picked up andarrived safely and on time.Overseen preparation and updating of all bus routes and scheduled for the schools in the district anddeveloped plans to meet future transportation needs.Communicated changes in routes and scheduling to campuses and the public when warranted.Coordinated transportation for extracurricular activities and special programsAssigned bus drivers to routes and extracurricular trips and find substitutes as neededOverseen repair of all district-owned vehicles and preventive maintenance. Ensured that vehicle repairrequests and work orders are prioritized and processed in a timely manner.Contracted outside service for repair when services could not be performed in shop.Compiled, maintained, filed ad presented all reports, records, and other documents required.Prepared, processed, and maintained all documents required to verify safety certification.Ensured that employee time records were accurately maintained and data necessary to processtransportation payroll is delivered in a timely manner.Maintained discipline reports; report student discipline problems to appropriate administrator.Developed and administered a budget based on documented needs and ensure that operations, costeffectiveness, and funds are managed wisely.