Jaryn Phillips Email & Phone Number

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Assisting low-income households to achieve affordable warmth and reduce food wast expenditure by providing advice, advocacy and coaching.

Edinburgh, Scotland, United Kingdom

Edinburgh, United Kingdom

In this role, I demonstrate a high level of attention to detail when processing business account applications, I actively highlight and identify areas of concern or risk to be reviewed by senior managers. Additionally, I continuously adhere and comply to corporate policies and procedures when handling customer sensitive information covering identification, finance and business materials. Furthermore, I professionally conduct in-depth credit and media checks on applicants to ensure the organisation is protected from bad publicity and risk. As a Business Banking Account Opening Consultant, I clearly communicate with all customers to gather additional information to speed up the application process. Additionally, I actively develop and implement innovative solutions to resolve all customer queries and complaints within a timely manner resulting in improved customer satisfaction. Furthermore, I successfully drive business growth through maintaining positive customer relationship which in turn resulted in higher retention rates and increasing the brands net promoter score

As a Research Fellow, I strategically utilised core skills and knowledge of GIS to professionally construct engaging visuals that demonstrate local amenities to the organise during pitches to financial backers. I effectively provided crucial support and assistance on a key presentation to the city council throughout the progress of the organisations development. Additionally, I clearly detailed all project developments to secure renewed support for the organisation from key stakeholders. During my time in the organisation, I conducted in- depth analytical research into outstanding issues surrounding affordable housing. Furthermore, I presented the findings from research to the board to ensure full understanding at a senior level on best practices and working theories.

Arkansas

In this role, I significantly improved fundraising opportunities for the organisation by strategically developing coherent plans to secure grants ranging between $10,000 to $50,000. Additionally, Iutilised knowledge and expertise to construct grassroot campaigns to cover operational costs to support the organisation in achieving its long term goals. As a Fundraising Coordinating Assistant, I demonstrated advanced knowledge of using Excel to thoroughly analyse the current and prospective grant opportunities. Furthermore, I actively developed and implemented application form solutions to ensure grant opportunities weren’t missed due to administration delays.

As a Resident’s Assistant, I expertly represented the organisation for over 250 residents across 60 apartments, I acted as a main port of call when behavorial, maintenance and health issues arose. Additionally, I demonstrated a high level of attention to detail when inspecting flats before and after residents occupation, I accurately detailed all damages and reported all issues while following corporate policies. Furthermore, I professionally handled and managed confidential and sensitive information in accordance to data protection laws. In this role, I clearly communicated with all residents during rotational 24- hour duty phone shifts, actively developed and implemented innovative solutions to resolve all emergencies within a timely manner.

Master Of Science - Ms, City/Urban, Community And Regional Planning

NOTABLE STUDY ELEMENTS Scottish Planning Framework | Tenant’s Rights Legislation | Prevision of Housing as a Public Good | Comparative.

Bachelor'S Degree, Political Science And Government

NOTABLE STUDY ELEMENTS Civil Right Policy | American with Disabilities Act | The Fair Housing Act | Fair Housing Legislation.