Jasbir Singh Email & Phone Number

Bengaluru, Karnataka, India

1. Worked on credit split feature which enabled the organisation to file the Form 499A to comply with Telco regulations in the US.2. Successfully revamped the Phone call Allocation algorithm for freshcaller which enhanced the allocation and call answer rate by50% for customers.3. Participated in designing and developing core features such as Auto Answer, Customise wait queue and managed inter-productintegrations.4. Was involved in debugging critical customer escalated bugs… Show more 1. Worked on credit split feature which enabled the organisation to file the Form 499A to comply with Telco regulations in the US.2. Successfully revamped the Phone call Allocation algorithm for freshcaller which enhanced the allocation and call answer rate by50% for customers.3. Participated in designing and developing core features such as Auto Answer, Customise wait queue and managed inter-productintegrations.4. Was involved in debugging critical customer escalated bugs and resolved 30+ bugs. Show less