Jasbeer Singh Email & Phone Number

Melbourne, Australia

• Responsibilities-----------------
• Perform routine maintenance of computer and network systems.
• Troubleshoot, diagnose and fix computer hardware problems
• Network Support – Set-up computer network systems, cabling and wireless networks.
• User Support - Software installation, updating, troubleshooting and demonstration.
• Anti-virus software installation, reporting new virus files and malware removal.

Technology Park Malaysia (TPM) - Malaysia

• Led the SATRIA1 (Strategic Advanced Technology Roadmap for Innovative Applications) Project for Knowledge Technology Cluster.
• Managed the MIMOS Centre of Domain Expertise Acceleration in ICT (CODE8) apprentice programme for Knowledge Technology Cluster.
• Conducted research on new technologies and practices to improved MIMOS Intelligent Learning Management System (Mi-iLMS).
• Responsible for acquiring, modeling and constructing knowledge bases for backend of Semantic Applications.
• Worked closely with advanced research groups, knowledge engineering architects and software development/group to integrate new technologies.Projects Managed:
• MOSTI E-Science project “New innovative Data Mining and Information Retrieval Techniques for Intelligent Automatic Request Personalization in User Aware Application”

Cyberjaya, Selangor - Malaysia

• Responsible to thoroughly understand and communicate stakeholder requirements.
• Established clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback.
• Managed migration projects for HSBC banks from other countries such as United Kingdom, Singapore, United States and Canada.
• Tracked progress and reviewed project tasks to make certain deadlines are met appropriately.
• Assessed project issues and identify solutions to meet productivity, quality and customer goals.
• Proactively communicated on project status, issues & risks to management.

Kuala Lumpur, Malaysia

Managed the project in accordance with the established Project Management methodologies.Managed, planned and executed the desktop technology refresh program for Maybank.Responsible for IT project planning, estimating, tracking, management and reporting.Coordinated and managed 80 project team members across Malaysia and Singapore. Updated and provided.

Menara Maybank, Kuala Lumpur

• Managed day to day operations of data center to deliver business driven services.
• Ensured the availability of all online systems at all times.
• Participated and executed Disaster Recovery testing.
• Ensured a smooth flow of batch processing and back-end jobs to cater for a high up-time of all the online systems and to meet the overall Service Level Agreement (SLA).
• Provided support to all production application systems and operations
• Undertaking activities to ensure the integrity of all computer systems within the facility.

Master Of Science In Information Technology And Business Systems, Information Technology, Pass

Part time study at Olympia College, Kuala Lumpur.

Higher Diploma, Computer Studies, Pass

Part time studies at Systematic College, Kuala Lumpur

International Diploma In Computer Studies, Computer Science, Pass

Part time studies at Informatics College, Kuala Lumpur.

High School, Science, Spm

Activities and Societies: • School Prefect • District Hockey representative, • District Cross Country representative, • School.