 Liaisoning with the students for their payment schedules. Collecting fees from students through various payment methods and updating details on various softwares. Handling large amounts of cash on daily basis and preparing the deposit book. Reconciliation at month end to allot the unidentified amounts.  Liaisoning with the external organisations like Medibank etc. Assessing the applications against the criteria and approve them for enrolment. Issuing offer letters and ECOEs and maintaining relevant reports. Processing cancellations, deferments in PRISMS. Assessing the re-enrolment applications and reinstating the ECOEs in PRISMS.  Working knowledge of other database software like VETTRAK and TEAMS. Thorough knowledge of ESOS Act and RTO policies and procedures. Monitoring filing system for academic and administrative records. Handling client queries over the phone and walk-ins. Preparation of documentation for Orientation Sessions. Compilation of result after every term and monitoring the student results and attendance records.  Hands on experience with the setup of new institute and addition of courses and participated in VRQA audit procedure. Participated in Assessment Validation Process for Diploma of Community Welfare Work. Preparing timetables for the groups according to the approved schedule.

 Preparing files for various residency visa subclasses. Preparing documents for student visa extensions and change of visa subclass. Preparing document for onshore and offshore spouse visas. Maintaining files for clients and their documents.

 Checking of visa files and forwarding them for lodgement. Handling team queries and resolving their issues. Monitoring the team performance and target achievement. Achieved 100% visa success rate for the files approved for lodgement. Possess thorough knowledge of paper based application and e-visa lodgement.