Certified Project Management Professional, innovative, results oriented, with experience and a passion for building relationships and exceeding client and management expectations. Proven success in the areas of project management, CRM, customer care centers, customer centric data aggregator System, software and new product implementations, process re-engineering, e-business solutions and Business analytics. Strong skills in team building, communication and presentation, as well as inter-department and executive client relations and account management.Specialties:PMP, Project / Program Management & Methodologies, Customer Relationship Management (CRM), Vendor Management, Budget management, Team Leadership, Software Development Life Cycle; ITIL Release & Deployment Management, Change Management, Infrastructure build outs.