Jasbleidi Snedden Email & Phone Number

Beavercreek, Ohio, United States

Ohio, United States

Ohio, United States

• Served as the Project Manager for the migration of the Intake and Governance processes from the Cherwell system to the Service Now new application. Automated 50% of our internal processes improved productivity overall. As outcome of this Automation (3 full-time) positions were eliminated.• Conducted ongoing analysis on key common issues being presented on the requests that need to be fixed on the system, which reduce the opening rate by 70%.• Provide ongoing support to Governance Ops Manager & Director, coordinating and managing complex requests to change processes and systems, implemented new services and clients across Assurant lines of business.• Consolidate assessment details and prepare executive summaries for requests that will be reviewed by the Governance Board. • Developed strong working relationships with business sponsors, business requestors, Intake Team and Fulfillment teams. • Developed and managed project plans and status reports to meet deliverables.

Ohio, United States

• Created and implemented the testing process within the SDLC “Software Development Life Cycle” into the Smart Flow group. The testing group was brought to a different level of quality in their work due to these new processes. • Developed standard templates to be used by the testing group. The group started delivering results and followed a standard testing process, which enhanced the quality of the testing for each release.• Provided implementation of Best Practices within the testing unit. This implementation provided real results to upper management. • Developed metrics to report testing results. This brought a new perspective to managers on how to make decisions regarding releases and make changes based on the testing results. Metrics were used by upper management to make decisions to support the company’s goals and objectives.• CMMI Appraisal developed within the testing unit. As a result of this appraisal, the testing unit could connect certain pieces of the testing phase that must be linked within the entire SDLC for final results.Performed Integration Testing and User Acceptance Testing on the in-house application “Smart Flow”. This enhanced testing and quality for the application since the integration testing was missed by the testing department. Testing coverage was increased to 100%.

Ohio, United States

• Managed complex projects with global implementation, and rapidly evolving requirements.• Presented findings to both technical and non-technical audiences.• Conducted data analysis regarding functional specs, user Interface and technical design documentation.• Estimated project sizes to allocate personnel to cover the projects on quarterly releases.

Ohio, United States

• Created and implemented the testing process within the SDLC “Software Development Life Cycle” into the Smart Flow group. This resulted in 98% reduction in defect leakage to Production.• Developed standard templates to be used by the testing group. • Implemented Best Practices within the testing team. This implementation provided real results to upper management. 100% metrics reporting accuracy.• CMMI Appraisal developed within the testing unit. As a result of this appraisal, the testing unit could connect certain pieces of the testing phase that must be linked within the entire SDLC for final results.• Performed Integration Testing and User Acceptance Testing on the in-house application “Smart Flow”. This enhanced testing and quality for the application since the integration testing was missed by the testing department. Testing coverage was increased to 100%.

• Created and managed detailed project plans. Ensure project scope and effectively manage schedules. Report audit findings and recommendations for correcting undesirable conditions, improving operations and reducing costs.• Provided audit implementation, performed IT and Financial testing (Local and international requirements), and drafts audit reports: • IT based in SOX 404, COBIT, SAS 70, COSO, and Company’s policies: Business Continuity and Disaster Recovery Plan, Systems implementation as data migrations and new implementations. Oracle Data Base: Planning and Risk Assessment, Host Operating System, Security, Authentication, Access Controls, Networking, Backup/Recovery, Application development, Application Servers, HIPAA and Continuous Audit. • Financial: SOX 404, Revenue Recognition, Pay roll, AR, AP, Inventory, Petty Cash, FAS 112 -Post employment benefits, FAS 87 - Pension benefits, and FAS 106 -Health Care.• Improved COBIT coverage from 40% to 98%.• Developed the Annual IT Plan base on: risk assessment, IT governance and standard regulations: • Improved coverage of various areas to ensure an improved scope during execution of the project. • Focus on reducing business risk with measurable improvement in productivity, security, and processes. • Created an internal framework of IT procedures to be considered for each IT Audit used by IT staff. • Improved the process of choosing areas to be reviewed based on risk assessment and consideration for all areas from general to specific.

• Provided leadership and input to project teams through software testing related to project definition by delivering and executing schedules to meet in day-to-day testing.• Designed, developed, and executed test cases using test plans and functional specifications.• Concisely communicated plans, status and issues related to execution.• Participated in all phases of the test cycle, including Integration/System Testing, Performance Testing, Regression Testing, User Acceptance Testing, etc.• Improved process reporting and employee productivity by more than 70% by generating an internal process report to be used by team leads. • Improved quality and efficiency by developing and implementing QA processes, test plans, test cases, tools and infrastructure where applicable.• Dramatically reduced costs regarding work load and human resources needed.

• Analyzed and advised various customer mortgage situations and determine the best solution for resolving their issue. Used company guidelines to offer the customer the best solutions for their individual situations without loss to National City Mortgage.

Information Technology Auditor: Audit Information Technology Department • Discovered fraud within the organization involving $70.000 US• Averted life-time potential fraud exposure due to these measures and stopped larger losses from occurring.• Developed better automatic controls to catch anomalies in an early stage.• Reduced costs and risk exposure by defining procedures and controls to oversee IT projects and activities to present fraud.• Replaced the need and expense for an external company Data Base to gather all Fixed Assets data in unique format by developing a Fixed Assets Data Base.• Improved the accuracy of the Fixed Assets information to 100%.

Enabled 100% faster response to customer inquiries by creating an Information System for auditing customer account problems associated with automated teller machines (NCR).

Master Of Information Systems (Mis), Information Technology Project Management, 3.9

University Education Qualified Teacher, Education

Bachelor Of Science, Systems Engineer