Jason B. Email & Phone Number

Memphis, Tn, Us

• Strategically aligned IT initiatives with business objectives, maximizing automation and enhancing integration, leading to streamlined processes.• Developed a NIST-aligned global cybersecurity strategy, resulting in a 25% reduction in cyber insurance premiums and managed a $7M IT budget prioritizing cybersecurity and operational improvements.• Crafted comprehensive IT policies, including Incident Response and Business Continuity, while overseeing scalable infrastructure projects for remote facilities.• Led a team of 14, providing service and support for 3000 employees and managed vendors to ensure cost-effective SLA adherence.

Memphis, Tn, Us

• Oversaw IT budgeting, vendor contracts, and strategic planning, realizing $100K in savings.• Led a team of 4-5 IT professionals and managed third-party contractors, while standardizing security protocols using the NIST framework.• Instituted ITIL-based service delivery and management, enhancing service efficiency and consistency.• Spearheaded IT components of client-facing projects, ensuring seamless integration and project success.• Translated business requirements into actionable IT services, providing expert guidance and solutions.

Billingham, County Durham, Gb

• Designed a clustered IBM Domino environment across three sites, enhancing performance, reducing IT costs, and eliminating downtime while ensuring global integrations.• Collaborated on network security best practices and led MPLS negotiations, optimizing bandwidth and cost.• Implemented a comprehensive regional MDM platform and maintained token authentication systems.• Boosted network performance through strategic analysis, leading to the design of an effective VLAN structure and DMVPN policies.

• Responsible for analyzing client networks in order to evaluate and plan projects to streamline workflow and increase stability and security while maintaining best practices.• Managed and tuned network devices, servers, and SANs to ensure expected availability, performance, and security standards are achieved in multiple environments.• Maintained and managed VOIP system which included troubleshooting, provisioning, and optimization.• Served as Tier II and Tier III support for incidents and achieved ticket resolution rate of 95% along with achieving the quickest resolution time.

New York, Us

• Responsible for monitoring and supporting all aspects of network infrastructure and server maintenance. Reported directly to US Infrastructure Director.

• Research on electrical stimulation of neurons on aero gel substrate.• Research on effects of free radicals in irradiated ultra-high molecular weight polyethylene.• Developed and guided students through hands-on experiments designed to validate physics concepts. • Maintained laboratory computer systems and optimized network functionality.

Alphen Aan Den Rijn, Nl

• Planned, scheduled, and executed all phases of software, hardware, and systems implementation for a full line of CCH Tax products.• Assessed and analyzed client networks to determine processes and tools necessary to ensure projects were completed timely, efficiently, and on budget, while always safeguarding network security and integrity.• Managed planning and implementation of project timelines, ensuring coordination of assets and key participants, focusing on business objectives, and tracking progress to ensure project milestones were complete on time and with desired results.• Utilized technical, business, and financial insight to facilitate communication between client executives, client teams, and sales team to address client needs.

• Oversaw IT service delivery for 200+ users across 4 offices, managing a $1 million budget encompassing vendor contracts, software, and hardware lifecycles.• Executed major infrastructure projects, including virtualization and network optimization, while instituting robust disaster recovery and operational policies.• Elevated network uptime from 85% to 99.9% through stringent security and update policies, hardware enhancements, and targeted staff training.

Irvine, Ca, Us

• Managed and developed budget and strategic planning for store locations in the state of Arkansas. • Prepared curriculum and class schedules for training facility. • Performed configurations and support of in-store network and computers, and assisted with maintenance and support of connection to home office. • Managed employee staff of 60 people across 4 locations.

Master Of Business Administration - Mba, Project Management

Project Management Bootcamp, Project Management

Bachelor Of Science (Bs), Physics