Jasdeep Grewal Email & Phone Number

Customer Service Specialist | Salesforce, HubSpot, Freshdesk | Fintech, Healthcare, Education, HospitalityA results-driven Customer Service Specialist with a diverse background spanning 7 years of excellence across various industries. My unwavering commitment to providing unparalleled support has enabled me to thrive in hospitality, healthcare, education, and fintech sectors.At Papaya Global, a prominent fintech organization, I excelled as a Technical Support Engineer, mastering tools like Salesforce, HubSpot, and Freshdesk. My adept troubleshooting skills and in-depth knowledge of these platforms empowered me to efficiently address both internal and external clients' needs, ensuring their utmost satisfaction.As a proactive mentor, I've played a vital role in the growth of new Technical Support Engineers, providing comprehensive training and guidance. My passion for sharing knowledge has facilitated seamless onboarding and fostered a collaborative work environment at Papaya Global.My journey through healthcare, education, and hospitality sectors has instilled adaptability and an innate understanding of various industries' unique challenges. I embrace each opportunity with enthusiasm, employing my analytical skills to conduct technical analysis and deliver swift solutions.As a continuous learner, I hold a Master's in Electronics Technology and a Graduate Certificate in Business Management. These qualifications, coupled with my proficiency in CRM tools, have equipped me to bridge the gap between cutting-edge technology and seamless customer support.If you seek a customer-focused professional well-versed in Salesforce, HubSpot, and Freshdesk, with a proven track record in diverse industries, Let's connect and explore how my customer service expertise and technical proficiency can contribute to mutual growth and success.

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  Customer Product Support

  Ineight

  Sep 2023 - Present - Australia