Jashanpreet Kaur Email & Phone Number

Williams Lake, Bc, Ca

Williams Lake, British Columbia, Canada

• Leading and managing a team of customer service/Sales specialists.• Communicating and achieving budgeted key performance indicators for the team.• Maintaining optimal employee scheduling to meet customer demands and security standards while resolving and recommending improvements in daily operations to achieve operational excellence.• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to employees. • Inventory management- ordering, quality control, tracking and displaying.• Product placement and display strategies; ensuring displays and product are tidy, clean & current, planning and scheduling window displays, keeping current with local and national events, ensure inventory is displayed safely and securely.• Organize an advertising strategy to coincide with product purchasing and promotion.• Handling administrative duties and supporting frontline staff to maintain professional space.• Organizes opening and closing duties as assigned and following operational policies and procedures.

British Columbia, Canada

• Team Management, including motivating team members, ensuring tasks are assigned accordingly, able to recognize an issue and resolve it, if possible or report it in timely manner. Training new crew members.• Food preparation, including rolling pitas, slicing and cutting vegetables and meats, and following recipes• Operation of equipment such as oven, grill, pita warmer, pita press, blender, vegetable chopper and knifes.• Taking orders and serving customers.• Operating cash registers, balancing cash drawer and receipts, documenting discrepancies.• Understanding and implementing core values and pledge.

British Columbia, Canada

• Ensure proper organization of the store• Respond to customer complaints and questions• Contribute to the customer service experience• Educate and enlighten customers on product prices and details• Address challenges according to policies of Walmart• Handle issues of return, exchange, and refund while treating customers with courtesy• Help customers with locating items• Adhere to safety procedures in ensuring the security and safety of customers within the store• Ensure total satisfaction of customers during their shopping experience• Respond professionally to compliments and complaints from customers• Ensure displaced merchandise are returned to their positions on the shelf• Maintain a balance cash drawer• Respond to phone, emails, and post from customers• Deal with customers through the telephone, electronic means, and face to face while giving quick response to customers’ inquiries.