Jay Shannon Email & Phone Number

Hot Springs, Ar, Us

Hot Springs, Ar, Us

Conway, Ar.

Leader for Salesforce, Data Services and Integrations Team.

Conway, Arkansas

Little Rock, Arkansas Area

Manager, Project Management 12/ 2017 – PresentNorthrop Grumman Corporation Providence, RI• Provides support to Program Manager and Operations for InRhodes program with a staff of 65 associates.• Managed sub-contractors, Business Analyst, Program Managers. • Managed monthly NG reports and monthly client invoicing• Assisted with hiring, first day onboarding and maintenance of new sub-contractors, contracts. Project Manager/Team Leader 09/ 2013 – 12/2017… Show more Manager, Project Management 12/ 2017 – PresentNorthrop Grumman Corporation Providence, RI• Provides support to Program Manager and Operations for InRhodes program with a staff of 65 associates.• Managed sub-contractors, Business Analyst, Program Managers. • Managed monthly NG reports and monthly client invoicing• Assisted with hiring, first day onboarding and maintenance of new sub-contractors, contracts. Project Manager/Team Leader 09/ 2013 – 12/2017 Northrop Grumman CorporationLittle Rock, AR• Universal Assessment Manager for Northrop Grumman Health IT Division. • Provided leadership and management to a team of five (5) associates responsible for the implementation of a Microsoft CRM COTS product. • Managed the Universal Assessment Tool which was an integrated application that supported assessment, budgeting, care management, and payment reform for individuals that received fee based services via Medicaid waivers. Show less

Little Rock, Arkansas

Project Manager (2009 – 2013) • Global Project Manager for one of Acxiom’s largest clients. Leading and managing high profile projects. • Responsible for daily communications with client and client partners regarding all aspects project request.• Managed several disaster recovery projects for U.S. and U.K. as well as New Server builds. • Led one of the biggest disaster recovery projects for Dun and Bradstreet’s White Rose Data Center located in the U.K. The project initiative… Show more Project Manager (2009 – 2013) • Global Project Manager for one of Acxiom’s largest clients. Leading and managing high profile projects. • Responsible for daily communications with client and client partners regarding all aspects project request.• Managed several disaster recovery projects for U.S. and U.K. as well as New Server builds. • Led one of the biggest disaster recovery projects for Dun and Bradstreet’s White Rose Data Center located in the U.K. The project initiative was to use the Conway, AR data center as the backup for the production servers. This project was successful and a week ahead of its target date. o "To deliver any cross data centre change is complex; to deliver it on such a complex technical challenge (and a first for Acxiom) and to deliver this change a whole week ahead of the schedule is truly impressive! Listening to this team working through the various activities on the bridge earlier - we had a confident, clear execution and WE were in driving seat not DnB or their partners. This is one of the highest profile projects for DnB and a very significant revenue earner for us. Thanks to Jay and many technical teams who worked the set-ups and tests.” –Acxiom GPMO Leader. • Gathering requirements for project request, creating detailed project plan, scope management plan, conducting team meetings. • Prepared weekly to do lists for all project team members and presented status reports to leadership weekly. Show less

Data Delivery Manager (2006 – 2009)• Consulted with Client to interpret demographic data to maximize marketing expectations. • Assigned to one of the largest retail clients for Acxiom (Sears) who at that time was not happy with their relationship with Acxiom. I was successful in rebuilding that relationship and increase data orders. • Successfully worked with the NFL, NBA and NHL organizations providing target data for promotional events. • Worked with Data Sales Representatives… Show more Data Delivery Manager (2006 – 2009)• Consulted with Client to interpret demographic data to maximize marketing expectations. • Assigned to one of the largest retail clients for Acxiom (Sears) who at that time was not happy with their relationship with Acxiom. I was successful in rebuilding that relationship and increase data orders. • Successfully worked with the NFL, NBA and NHL organizations providing target data for promotional events. • Worked with Data Sales Representatives to insure that data orders are accurate and delivered in a timely manner. • Supervised data administrators, decision support analyst, data base administrator and developers in day to day tasks for client. Client Delivery Specialist (2004 - 2006)Responsible for moving a monthly production process from a mainframe process to a server process. Worked with client creating several reports and auditing procedures. Show less

Supported three Business Units with a total of 64 associates and three leaders. Facilitated Business Unit meetings and Business Unit Leader meetings. Facilitated and led several internal and external job interviews. Participated with leaders concerning associate issues, touch bases and yearly reviews.

Responsible for daily communications with client and client partners regarding all aspects of monthly process.Led team to Abilitec Winners Circle in Corporate wide initiative.

Business, Management, Marketing, And Related Support Services

Education record