Jashanpreet Singh Email and Phone Number
I am a passionate hospitality professional with hands-on experience in customer service, front office operations, and food and beverage services. I am committed to the delivery of memorable guest experiences and operational excellence. Currently, I am pursuing a postgraduate diploma in Hospitality Administration/Management from Lambton College, further building my foundation in hotel management with advanced training and industry insights.In the due course, I have streamlined my skills regarding guest relationship, smooth check-in/check-out, and teamwork. My work experience encompasses jobs from a Front Office Associate in Best Western Merrion, whereby guest interactions and daily front office duties were taken care of, to that of an Industrial Trainee in Holiday Inn Chandigarh Zirakpur, whereby cross-functional experience was gained in F&B and front office departments.Apart from taking inspiration from customer satisfaction and operational efficiency, I am quite excited to contribute even more in the fields of hospitality and further my skills in guest service, problem-solving, and team leadership. Let's connect to discuss how I can add value to your team or learn from fellow professionals in the field!
Petro-Canada Fuels
View- Employees:
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Guest Services AssociatePetro-Canada Fuels May 2024 - PresentOttawa, Ontario, CanadaExperienced Customer Service Associate at Petro-Canada Fuels, dedicated to delivering exceptional service and ensuring seamless, efficient operations.Over the past 6 months, I have effectively managed high-volume customer interactions, maintaining a customer satisfaction rate above company benchmarks and contributing to a positive and efficient service environment.My core responsibilities include accurate transaction handling, assisting customers with product inquiries, and promptly resolving issues to enhance the overall customer experience.My commitment to maintaining high standards of service has resulted in positive feedback and improved operational efficiency.Skilled in problem-solving, team collaboration, and adapting to dynamic work conditions, I take pride in my ability to consistently meet and exceed performance goals.Currently advancing my knowledge in Hospitality Administration at Lambton College, I am eager to leverage my skills in customer relations and operational management to continue making a positive impact in the customer service and hospitality fields. Let's connect to discuss potential collaborations or opportunities in this industry!
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Front Office AssociateBest Western Merrion May 2023 - Dec 2023As a Front Office Associate at Best Western Merrion, I leveraged my skills in guest service, problem-solving, and operational efficiency to enhance the hotel's front office operations. Managing high guest volumes, I executed daily check-ins and check-outs with precision, contributing to a 90%+ guest satisfaction rate based on positive feedback. My responsibilities included coordinating with housekeeping to ensure room readiness, managing group reservations, and upselling hotel services, effectively increasing overall revenue.With strong interpersonal skills, I adeptly handled guest inquiries and resolved issues to maintain seamless operations, even during peak times.My role also required efficient multitasking and teamwork, which allowed me to consistently achieve "On Track" status in performance evaluations and contribute to a positive team environment.This experience significantly enhanced my visibility in guest relations, team collaboration, and adaptability. As I continue to grow in the hospitality sector, I am excited to apply my skills in front-office operations, guest service excellence, and strategic problem-solving to future opportunities. -
Job TraineeBest Western Merrion Jan 2023 - May 2023Amritsar, Punjab, IndiaAs a Job Trainee at Best Western Merrion, I gained practical experience in core hospitality functions, focusing on guest service, front office operations, and cross-departmental collaboration. Over my 5-month internship, I contributed to daily check-in and check-out processes, addressed guest inquiries, and coordinated closely with housekeeping to ensure rooms were prepared promptly and met quality standards, achieving a 80%+ guest satisfaction rate during peak times.My role required strong skills in time management, communication, and problem-solving, allowing me to adapt swiftly to varied guest needs and operational demands.Additionally, I worked alongside experienced front office staff to support smooth service delivery, gaining insights into hospitality best practices and operational efficiency.This hands-on experience strengthened my visibility in the areas of guest relations and teamwork and provided a solid foundation in front office procedure .Eager to build on these skills, I look forward to bringing my knowledge and commitment to excellence to new opportunities in the hospitality industry.
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Industrial TraineeHoliday Inn Chandigarh Zirakpur Aug 2021 - Dec 2021ZirakpurAs an Industrial Trainee at Holiday Inn Chandigarh Zirakpur, I developed foundational skills in both Front Office and F&B Service, rotating between departments to gain a comprehensive understanding of hotel operations.During my 5-month internship, I contributed to guest satisfaction through efficient service and a hands-on approach to daily responsibilities, achieving a 95%+ satisfaction rate in guest feedback for F&B and front desk interactions.My responsibilities included assisting with guest check-ins/check-outs, managing reservations, coordinating with the F&B team for efficient service delivery, and supporting special event setups.These experiences refined my adaptability, communication, and multitasking skills, enabling me to handle diverse guest needs and operational demands smoothly.This role enhanced my profile visibility in guest service and teamwork while providing real-world insights into the standards of a major hotel brand. I am eager to apply my skills and dedication to new challenges in hospitality and continue my professional development in the field.
Jashanpreet Singh Education Details
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Hospitality Administration/Management -
Hospitality Administration/Management
Frequently Asked Questions about Jashanpreet Singh
What company does Jashanpreet Singh work for?
Jashanpreet Singh works for Petro-Canada Fuels
What is Jashanpreet Singh's role at the current company?
Jashanpreet Singh's current role is Associate ★ Diploma from Lambton College ★ Interested in Client Relations, Business Development and Presentations.
What schools did Jashanpreet Singh attend?
Jashanpreet Singh attended Lambton College, Guru Nanak Dev University, Amritsar.
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