Management Consultant
CurrentData Migration for US based Payor for their Enrollment and Benefit related services• Data analysis and mapping for MDM and Customer RDS (legacy MDM Solutions covering individuals and client's enrollment and coverages), also building data placemat for attributes• Identified data attribute gaps and recommended remediation plan• Created Data model specs for membership and coverage/benefit related servicesCare Management Portal Development for US based Health-Tech Company• Led the development of a Care Management Portal for a Health-Tech company to find suitable post-acute care and assisted living facilities• Managed business requirements gathering through discovery sessions with clients, ensuring detailed grooming, refinement. Oversaw backlog creation, defining project themes, features, and user stories for the projectPatient Journey Mapping and Micro Service assessment for Oncology department of a Provider• Built patient journey for oncology department of a NYC based provider to identify pain points and to assess the existing micro services across the patient touch points• Conducted comparative analysis of the micro services and suggested new features of the micro services to improve patient engagementsVendor Evaluation and Market Assessment for Oncology Platform• Conducted vendor assessment for Patient Support Platform (PSP) providers, having capabilities in personalized healthcare initiatives focusing on oncology for a global pharma companyAs-Is Process Mapping and Gap Analysis for a Queensland Based Hospital• Performed a deep dive analysis for the existing functional processes and systems to identify and map the existing application portfolio with the business functions and optimize the applicationsCRM Process Assessment for a US based Specialty Pharmacy• Evaluated as-is state of the CRM platform and processes for seven different services of a leading specialty pharmacy. Documented business requirements, built process flows and identified pain points