Jasim Malik ( جاسم ملك) Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Abu Dhabi, United Arab Emirates

In my role, I was responsible for:1. Product Ownership & DeliveryDeveloping and owning the product roadmap in collaboration with the technology team and stakeholders.Leading product discovery efforts to identify and address user needs, usability concerns, and business risks.Guiding cross-functional teams through the end-to-end process of implementing new features or business initiatives.Overseeing Agile delivery processes including planning, backlog management, daily scrums, reviews, and retrospectives.Ensuring all user stories have clear acceptance criteria and definitions of completion.2. Product AnalyticsUtilizing quantitative and qualitative data to form hypotheses and drive informed product decisions, mitigating risks through early testing.Designing and conducting A/B experiments to inform product decisions based on data insights and product intuition.Establishing appropriate KPIs and data insights for the product, identifying and enhancing metrics to track growth efficiently.3. CommunicationEffectively communicating product features and updates to key stakeholders, serving as the primary point of contact for inquiries.Managing and updating product feature documentation on platforms like Confluence to maintain a shared understanding among the team.

United Arab Emirates

In my role, I had dual responsibilities:1. Project/Product Ownership and Client EngagementEngaging actively with clients to define specifications for digital solutions, primarily mobile and web apps.Leading user requirement gathering and research, developing business charters, and managing prioritized issue backlogs.Planning and overseeing sprints, conducting daily stand-ups, and coordinating releases.Collaborating with stakeholders to conduct A/B tests and iterate on mobile and web product development.Providing clients with strategic insights into their market segment, identifying opportunities for digital product offerings.2. Business LeadershipCreating business plans, setting milestones and timelines, and defining overall strategy and vision for the company.Establishing baseline KPIs and SLAs to ensure project delivery and service quality compliance.Technologies Used: React, React Native, Node.js, GraphQLClient Geographies Served: MENA, US, India

Leh Area, India

As a part of a 4-member founding team, I spearheaded an entrepreneurial leadership program in Ladakh, situated at ~10,000 feet above sea level in the Himalayas, enduring extreme temperatures as low as -40°C and isolated for over 6 months annually.Key Responsibilities:a. Led national and international marketing campaigns, employing both online and offline strategies.b. Directed the IT team in developing essential online infrastructure, including an ed-tech platform, website, and social media presence, implementing SEO and SEM techniques.c. Conducted A/B testing to optimize conversion metrics within the sales funnel.d. Established partnerships with prospective Ivy League faculty and institutions.e. Supported course delivery and managed academic logistics.f. Collaborated with ISPs to deploy high-speed internet infrastructure in one of the world's most challenging terrains.

New Delhi Area, India

As a Lean Six Sigma Black Belt driving Corporate Lean Digital Transformation, I led transformative initiatives across multiple domains:a. Cloud-Based Knowledge Platform Deployment:Architected and governed a SharePoint-based Knowledge Platform for 10k+ employees globally.Designed end-to-end knowledge creation, curation, search, and access management framework.Facilitated stakeholder engagement through RFI/RFPs, proposals, and dashboards for leadership buy-in.Collaborated with users worldwide to tailor custom front-end solutions and enhance user engagement.Managed vendor relationships with Microsoft for platform deployment and continuous improvement.b. BI Dashboard Development:Spearheaded the design and pilot of a real-time operational metrics compliance dashboard using Power BI.Customized role-based access to ensure relevant insights for CXOs.c. Government Engagement and Process Reengineering:Partnered with the Indian Government (NITI Aayog) alongside the former CEO of Genpact to reengineer critical government processes.Analyzed over 100k grievances to identify pain points and develop strategic frameworks for digital interventions.Contributed to improving citizen services and India's ease of doing business rankings through innovative solutions.d. Project Mentorship:Provided mentorship to drive Green Belt projects, fostering talent and continuous improvement.Through these initiatives, I leveraged Lean Six Sigma methodologies to drive efficiency, innovation, and strategic partnerships in complex organizational environments.

New Delhi Area, India

Collaborated with CXOs on a strategic innovation consulting project aimed at doubling organizational revenue within two years through technology-driven initiatives.Key activities included:a. Conducting a comprehensive analysis of the KPO market, revenue model, and capabilities of Evalueserve's Knowledge Technology Team.b. Mapping and identifying high-value niche areas aligned with the team's strengths and market demand.c. Performing competitive analysis to assess technology offerings by top KPO players and identify opportunities for differentiation.d. Developing a detailed quarterly plan outlining actionable steps to achieve targeted revenue growth milestones.

Young India Fellowship, Liberal Studies & Leadership

Activities and Societies: Gavel Club, Food Committee Ashoka University’s flagship program in collaboration with University.

Master Of Business Administration (M.B.A.), Marketing, Information Technology, Distinction

Activities and Societies: University Students Council (3 years), Organizing Head: Annual Youth Festival(4 years), Head: Red Ribbon Club(4.