-Monitor department adherence and compliance regarding training with adverse reaction SOPs and other specific procedural documents (initial screening questionnaire, departmental responsibility flowchart)-Actively participate in quality investigations of adverse reactions and implementation of corrective & preventive actions.-Subject Matter Expert (SME) in charge of all adverse reaction reporting obligations based on pharmacy background. I conduct screening and follow-up of adverse… Show more -Monitor department adherence and compliance regarding training with adverse reaction SOPs and other specific procedural documents (initial screening questionnaire, departmental responsibility flowchart)-Actively participate in quality investigations of adverse reactions and implementation of corrective & preventive actions.-Subject Matter Expert (SME) in charge of all adverse reaction reporting obligations based on pharmacy background. I conduct screening and follow-up of adverse reactions, assess adverse reactions including causality assessment, and interpret clinical data and seriousness for purposes of expedited reporting to Health Canada.-Designed and implemented the Adverse Reaction Report program and the Product Recall Program through research and best practices. Introduced program to Production, Supply Chain and Quality Assurance.-I streamlined the program with customer service, regulatory, and quality assurance so ~10-13 reported cases of serious and non-serious adverse effects with products each month were assessed and resolved within 72 hours of initial contact with the customer. The 72-hour timeline was sustained despite multiple cases reported on the same day and were prioritized based on serious or non-serious and severity of the reaction.-I created and maintained a central adverse reaction master file for AR’s related to each product Show less

In 2020–2021, I collaborated with the Director of Compliance to create an internal auditing system for all 7 company sites. I completed 6 of 7 audits for each site in 2022 and final reports for each audit within 2 weeks of completion.-Conduct gap analysis on compliance with Health Canada, the CRA, and the Food and Drug Act regulations. Deliver findings and recommendations to department heads so compliance with regulatory bodies was improved.-Continuously monitor the evolving regulatory… Show more In 2020–2021, I collaborated with the Director of Compliance to create an internal auditing system for all 7 company sites. I completed 6 of 7 audits for each site in 2022 and final reports for each audit within 2 weeks of completion.-Conduct gap analysis on compliance with Health Canada, the CRA, and the Food and Drug Act regulations. Deliver findings and recommendations to department heads so compliance with regulatory bodies was improved.-Continuously monitor the evolving regulatory landscape to assist in development, implementation, monitoring, and reassessment of strategic initiatives for the organization.-Ensure adherence to and monitor project/program-specific key performance indicators (KPI).-Manage the development of an internal cannabis inventory tracking system for a proposed standard processing site.-Lead the dissemination of regulatory changes and notifications to relevant departments and individuals at the proposed standard processing site in a timely and efficient manner. -Partner with Marketing to develop packaging and labeling solutions compliant with the Cannabis Act and Regulations.-Collaborate interdepartmentally with Regulatory and Security Departments to develop and perform regular internal audits to determine quality assurance compliance according to Cannabis Regulations. Show less

Managed a food safety certification program compliant with GAP Canada food safety regulations and requirements. -Scheduled and conducted annual on-site food safety audit and farm inspection by GAP Canada auditors.-Managed GMP documentation including batch records and created and maintained standard operating procedures SOPs for all aspects of the farming operation.-Instituted testing program to detect Spotted Wing Drosophila within 15 minutes to prevent damage to berry crops… Show more Managed a food safety certification program compliant with GAP Canada food safety regulations and requirements. -Scheduled and conducted annual on-site food safety audit and farm inspection by GAP Canada auditors.-Managed GMP documentation including batch records and created and maintained standard operating procedures SOPs for all aspects of the farming operation.-Instituted testing program to detect Spotted Wing Drosophila within 15 minutes to prevent damage to berry crops. Initiated program to handle audits by GAP Canada to comply with international shipping regulations.-Developed an employee personal hygiene and health requirement policy. Documented procedures on cleaning chemical spray tanks.-Inspected materials, equipment, and production lines to ensure compliance with buyer specifications.-Updated records and logs to facilitate comprehensive information for review by GAP Canada auditors. Show less

In a highly regulated industry, I followed SOPs to ensure the qualifications of all equipment, facilities and utility systems used in the production and processing of cannabis. I monitored the design, installation, operation, and maintenance of, the Hoogendoorn System, industrial dehumidifiers, pH meters, moisture analyzers, and water activity meters.-Reduced cost of sampling 1,000%. Minimized and improved efficiency by requiring suppliers to implement a lot numbering process.-Created a… Show more In a highly regulated industry, I followed SOPs to ensure the qualifications of all equipment, facilities and utility systems used in the production and processing of cannabis. I monitored the design, installation, operation, and maintenance of, the Hoogendoorn System, industrial dehumidifiers, pH meters, moisture analyzers, and water activity meters.-Reduced cost of sampling 1,000%. Minimized and improved efficiency by requiring suppliers to implement a lot numbering process.-Created a Standard Operating Procedures (SOP) for all aspects of cannabis production including sampling, testing, and release of cannabis medical products to ensure the quality of processing activities.-Implemented Good Production Practice (GPP) by creating and administering training programs for all employees based on specific duties and tasks; led ongoing retraining and updating of documents.-Conducted testing and evaluation of air quality in the production area using settle plates (passive monitoring technique) to test for possible contaminants such as mold and yeast.-Tested and evaluated filtered and potable water for chemical and microbial testing.-Improved efficiency of production team by requiring scales to be recalibrated every 24 hours, when used daily, rather than every time before use. This allowed for the production team to carry out their duties without being stalled due to unavailability of QA staff.-Designed operation quality systems and SOPs designed to make Cannabis products that met and exceeded regulatory, business, and customer quality requirements. Show less

I compounded and dispensed prescription medications, counseled customers on medication dosing, directions for use, drug interactions, and potential side effects of prescription and over the counter (OTC) medications.-Managed 350+ prescriptions per day with a team of 3 pharmacy technicians.-Realized $750-$1,000 weekly business by independently completing at least 15 Medication Use Reviews (MUR) per week. Conducted 15-20-minute patient interviews to review medications and answer… Show more I compounded and dispensed prescription medications, counseled customers on medication dosing, directions for use, drug interactions, and potential side effects of prescription and over the counter (OTC) medications.-Managed 350+ prescriptions per day with a team of 3 pharmacy technicians.-Realized $750-$1,000 weekly business by independently completing at least 15 Medication Use Reviews (MUR) per week. Conducted 15-20-minute patient interviews to review medications and answer questions.-Engaged with patients to identify and monitor potential adverse drug reactions (ADR’s) with safety thorough counseling.-Helped patients report the ADR to their physician and Health Canada’s MedEffect program.-Documented and maintained all ADRs at the pharmacy level for audit readiness.-Oversaw prescription and OTC medication ordering and inventory.-Improved drug inventory management system to reduce waste and eliminate back orders. Show less

Communicated with physician offices, hospital doctors, psychiatrists, dentists, or nurse practitioners, and contacted drug prescribers to gather information and utilized detailed drug knowledge to ascertain appropriate treatment.-Conducted Possible Medication History Interviews and identified potential issues with patients including effects and problems administering treatments before collaborating with doctors to find solutions.-Managed, stored, and handled controlled substances by… Show more Communicated with physician offices, hospital doctors, psychiatrists, dentists, or nurse practitioners, and contacted drug prescribers to gather information and utilized detailed drug knowledge to ascertain appropriate treatment.-Conducted Possible Medication History Interviews and identified potential issues with patients including effects and problems administering treatments before collaborating with doctors to find solutions.-Managed, stored, and handled controlled substances by following BC College of Pharmacy guidelines. Show less