Accomplished and result-driven Technology Leader managing product releases focused on delivering high-quality products & customer experience. Experienced in managing geographically distributed teams & large-scale testing projects from design through launch using Agile/Scrum methodologies. Extensive & diverse experience in engineering processes, customer service, program management, and DevOps, with an excellent track record of technical oversight, team building, process improvements, & leadership to high-performing teams that balance demand generation with enhancing the customer experience to exceed corporate goals.Key Achievements • Build top-notch SDET teams with varied skillset. Strategized automation and achieved 80% functional automation testing developing in-house Python framework.• Developed automation strategy for CI (continuous integration) product testing and deployment resulting in increased quality and ~40% reduction in validation time.• Led the process team spread globally. Organized Summits and unified best processes and tools.• Define and develop the overall testing strategy and test processes for new and existing product lines.• Hired & retained highly skilled engineers. Mentored & provided guidance to new leaders & engineers.• Recognized for managing and building customer relationships with a focus on the complete software lifecycle with extensive experience in hand-holding customer deployments to 24x7 support.• Managed budget, contracts, and negotiations with third-party vendors and contractors.• Extensive technical toolset including testing technologies, Audio/Video, consumer hardware, Cloud, J2EE, Web, APIs, SDKs, UI/UX, TR-069, VOIP, operating systems, languages, machine learning, Agile-Scrum, PLM, SDLC, & CI/CD.