ION & Ming.le Sales/Pre-sales Demos: Creating compelling demonstrations to showcase the capabilities of Infor’s ION and Ming.le platforms for sales prospects.Infor ION Installation & Configuration: Setting up and customizing the middleware platform for integration and automation.Infor ERP Installation & Configuration: Implementing and tailoring Infor ERP solutions to meet organizational needs.Architecture Migration: Transitioning between two-tier and three-tier architecture designs.Database & Application Performance Tuning: Optimizing performance for better efficiency and reliability.Oracle Backup and Recovery: Managing database backups using RMAN and export/import utilities to ensure data safety.SQL Server Backup and Recovery: Handling backups and recovery processes for SQL Server databases.

Responsible for the following: ION & Ming.le sales and pre-sales demoInfor ION installation & configurationInfor ERP Installation and configurationUser & Role managementODM Installation and ManagementMulti Language configurationLicense ManagementTools version upgradeSolution and patch installationsDatabase upgrade from Oracle 9i and 10g to 11gMigrations from Unix server to Windows serverMigration from two tier architecture to Three tier architecture and vice a versa.Database and Application performance tunning.Oracle backup and recovery via RMAN and Export & Import.SQL Server backup and recovery.Successful ERP Application restore from crashed servers.Mirroring of the ERP application and database.Remote Support to clients and team matesResponsible for in house Microsoft SharePoint and CRM 2011 installation and configuration to meet company & business requirement.Installation and configuration of Company Help Desk portal to support clients and monitoring the performance of the same.

Involved with DELL hardware troubleshooting and Microsoft Xp support for providing technical assistance.