Jaskiran Kaur Email & Phone Number

Moonah, Tasmania

EBOS Group stands as the largest and most diversified marketer, wholesaler, and distributor of healthcare, medical, and pharmaceutical products in Australia. It is also a prominent marketer and distributor of renowned animal care brands in AUS and NZ.• Provide vital support to the business by collaborating with users to define system requirements and create system plans and documentation. • Facilitate effective communication of system specifications, and functional and technical requirements with users and management to ensure adherence to standards, processes, and procedures. • Creation and review of technical documentation, including instructional, procedural, and operational guides. This is done by conducting tests, diagnosing functionality errors or faults in the system, and documenting the necessary information accurately. • Testing applications, documenting, and receiving approval for installations or changes, and troubleshooting and solving IT problems. • Conduct quality audits by scheduling and performing inspections and regularly reviewing systems to identify areas for efficiency improvement. • Available for after-hours activities such as system upgrades and planned shutdowns, aiming to minimize downtime in the event of incidents.

Tasmania, Australia

Insignia Financial provides retirement security through superannuation and pensions, wealth growth via asset management, simplified portfolio management with our investment platforms, and expert, personalized guidance from their financial advisory teams.• Handling Superannuation, Pension, and Investments for National Australia Bank (NAB). • Understand our client’s needs and deliver end-to-end solutions. • Liaising with clients and advisors and case managing clients’ requests for withdrawal queries, and online access. • Comply with all laws and regulations associated with all duties and responsibilities, including APRA and ASIC guidance. • Led cloud-based claim management system, Claim Vantage, that provides a single, streamlined view of the customer and their claims. • Involvement in business strategy papers and exposure through Industry team meetings. • Drive a strong control environment through effective financial control of the front-to-back client data processing.

Hobart, Tasmania, Australia

Community Based Support (CBS) is a Tasmanian non-profit organization that provides aged care and disability services, helping individuals live safely in their homes and engage with the community as they desire.• Support PC hardware components, desktop operating system software, and application software. • Operated as IT service help desk using ticketing system software (Spiceworks). • Respond to user requests for service, troubleshoot problems, and help develop solutions. • Developed knowledge of Active Directory for new user’s account setup, and shared drives for updating information. • Maintaining open communication and positive working relationship with staff. • Assisting in implementing Group Policy Management and managing Wallboards for effective management of the workplace. • Perform other duties/projects as assigned.

Professional Year, Information Technology

ACS has developed the Professional Year Program to provide experience and knowledge to international ICT graduates from Australian.

Bachelor'S Degree, Information Technology