Analytical and driven individual with 15+ years of experience in customer and client-focused roles. Adept at accounts management, servicing business needs and generating improvements through well-developed expertise identifying client requirements, managing expectations, directing teams, monitoring project milestones and ensuring compliance with regulations. Highly skilled in enterprise sales, document management, and Client relationship Management. Effectively manage resources and formulate strategic plans and budgets to achieve departmental goals. Utilize high-level skills in analysis and documentation of requirements to identify information, methods and decision flows. Harness exceptional communication skills when steering employees and interacting with professionals at all levels. Excel in vendor, client and stakeholder relations with success in advising and consulting on business decisions.