Jasmine Bennett Email & Phone Number

Peoria, Az, Us

United States

- Coordinate critical logistics activities, such as truck ETAs, by communicating directly with client operational stakeholders.- Support warehouse audits and investigations, managing data quality for packages, with a 99.9% on time delivery rate.- Created 45% of the SOP’s on my current team

Dallas, Texas, United States

- Led the Quality Assurance (QA) initiatives for the team, ensuring excellent customer service. Average a 4.5/5.0 rating monthly.- Provided essential information to providers regarding patient-related matters and claim statuses.- Developed and managed a team of 10 people.

- Boosted group production by 12.5% through the implementation of an improved encouragement approach.- Achieved a significant reduction in unsatisfactory attendance within the first 30 days in the role.- Led and motivated a team of junior associates, consistently delivering established service and quality goals.- Improved major KPIs metrics by 20 % in the first 90 days.- Evaluated employee skills and knowledge, providing hands-on training and mentoring to enhance performance.- Gathered and organized supplementary materials to support structured training lessons.- Monitored participant workflow and behaviors throughout the training process.

Akron,Oh

• Provided companionship and basic emotional or psychological support and engaged clients through conversation, games, and other forms of entertainment.• Maximized client satisfaction by helping individuals carry out personal tasks such as dressing and walking.• Created all staff work schedules so each shift had appropriate number of employees for coverage.• Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.• Assisted staff with maintaining clients' daily nutritional needs by creating meal plans.