• Successfully established and managed the regional office of the bank in Yangon, Myanmar, overseeing all operational, administrative, and compliance functions to ensure strategic growth and efficiency.• Coordinated and monitored multiple projects totalling USD 750 million, involving collaborations with government agencies, ensuring alignment with both local regulations and organizational goals.• Actively liaised with several multilateral agencies including the World Bank, ADB and government agencies, to foster partnerships and secure support for various initiatives.

As part of the LOC group, we managed a portfolio of countries across Africa, Asia, and Latin America and the Caribbean (LAC), to which Exim Bank extended LOC facilities on behalf of the Government of India.

• Proactively identified and pursued new business opportunities through cold calling, significantly expanding the client base.• Developed and implemented effective strategies for client outreach, contributing to sustained business growth.• Engaged with clients to understand their requirements and provided tailored solutions to address their specific business challenges.• Collaborated with the legal department to ensure all client agreements and transactions complied with regulatory standards and corporate policies.

• Managed critical technical hardware queries, ensuring client satisfaction.• Resolved irate customer concerns through superior conflict resolution skills.• Awarded the 'Star of the Quarter' for consistently surpassing assigned targets.