Senior Manager - Finance Systems
CurrentCurrently leading the effort as Senior Manager- Systems to provide seamless and smooth BAU operations and service delivery experience to business end users and stakeholders across 20 + countries and regional offices based out of London, Central Europe, Middle East and America. Handling System Administrative and support activities and deliverables during Month end and Year Ends.To ensure that systems and operating procedures (SOP’s) are properly aligned and any change in the controls or checklists are well documented and updated in the SOP.To lead the System Communities and Best Practice calls every month seeking feedback from the finance controllers and stakeholders and addressing their concerns. Also highlighting the initiatives and areas of improvements taken by Finance Systems team.Working closely with Finance and Governance Policy (FGP) team to assist in internal and external audits and ensuring Risk and Control Matrix (RACM) are always in line with SOP and companies global policies.Managing Stakeholder expectations and escalations both pro-actively and reactively by assessing the criticality and sensitivity of the issues and concerns raised and anticipated to be raised.