Jasmin B Email & Phone Number

Bengaluru, Karnataka, India

Planned and executed esports LAN tournaments, managing event logistics, budgets, and timelines to ensure seamless operations.Coordinated cross-functional teams, vendors, and sponsors, maintaining clear communication and alignment on project goals.Led risk management efforts, identifying and resolving challenges to enhance event success.Oversaw team performance, providing direction and support to ensure high-quality experiences for participants and audiences.Conducted post-event analysis to assess outcomes, gather feedback, and recommend improvements for future events.

Bengaluru, Karnataka, India

Designed and implemented training programs for new business development representatives.Onboarded, mentored, and provided continuous coaching to enhance team performance.Aligned training content with company sales strategies to drive revenue growth.Monitored progress and performance, providing feedback to optimize sales outcomes.Collaborated with cross-functional teams to streamline onboarding and training processes.Contributed to a 20% reduction in onboarding time and helped team members exceed sales targets.

Guwahati, Assam, India

Utilised advanced Excel skills for data analysis and reporting, resulting in 30%improvement in bookkeeping accuracy and contributing to company-wideachievement of 98% accuracy in financial reporting.Assisted in managing financial records, preparing reports, and ensuringcompliance with regulations. Handled bookkeeping, tax preparation, andfinancial analysis.Maintained financial records using QuickBooks and Tally, ensuring efficientdata management and facilitating preparation of tax returns and financialstatements. Additionally, supported audits with organised documentation.

Kolkata, West Bengal, India

Cultivated strong client relationships through exceptional accountmanagement and service delivery, leading to 25% increase in clientretention rate. Furthermore, leveraged expertise to acquire new clients,expanding corporate client base by 20%.Managed portfolio of corporate clients, conducting comprehensive riskassessments to identify their needs. Presented customized insurancepackages, ensuring clients received optimal coverage.Utilized advanced Excel and CRM systems to monitor client accounts, trackperformance metrics, and gain insights to optimize client service strategies.

Kolkata, West Bengal, India

Developed strong relationships with individual and corporate clients. Throughin-depth needs assessments and personalised recommendations, increasedclient satisfaction scores by 30%, evidenced by positive feedback andrepeat business.Worked closely with clients to understand their evolving insurance needs,conducting regular meetings to review and update policies. This proactiveapproach ensured clients maintained optimal coverage.Leveraged CRM tools for detailed client record keeping and effective follow-up strategies, contributing to 95% success rate in resolving client issues withinfirst contact. This efficiency enhanced customer loyalty and retention

Guwahati, Assam, India

Optimised transaction processing procedures, resulting in 20% improvementin efficiency. Managed demat account operations, ensuring accuracy andtimely completion of all transactions.Provided exceptional customer service to Demat account holders throughvarious communication channels. Proactively addressed client inquiries andissues, achieving 25% increase in client satisfaction.Spearheaded targeted outreach and customer education initiatives,contributing to 15% growth in new Demat account openings.