Jasmin Dedic Email & Phone Number

Urbandale, IA, US

United States

- Developed and executed strategic sales plans to drive revenue growth, exceeding monthly and quarterly targets by 20%.- Cultivated relationships with key decision makers in target industries, resulting in a 30% increase in client base.- Collaborated with cross-functional teams to deliver customized solutions that meet clients’ needs and drive customer.

Remote

- Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action and longterm strategy implementation.- Worked with many carriers such as Concord, Foremost, MMG, Ohio Mutual, Nationwide, Travelers, Union, VT- Mutual, HartFord, Main Street America, Allstate, Bristol West, Progressive, Dairyland, Mapfre/Commerce.

Des Moines, Iowa Area

- Actively participated in networking events and industry conferences to expand referral network and drive business growth.- Maintained accurate client records, processed policy changes, and provided ongoing customer support.- Quoted insurance rates, explained policy features, and closed sales to meet monthly sales goals.- Conducted comprehensive insurance.

Des Moines, Iowa Area

- Managed a high-volume of customer inquiries through multiple channels including phone, email, and chat, consistently meeting or exceeding customer satisfaction goals.- Resolved complex customer issues and escalated technical problems to appropriate departments for timely resolution.- Supported and trained new team members on product knowledge, customer.

Des Moines, Iowa Area

- Managed a high-volume caseload of escalated home preservation cases, providing prompt and effective resolutions to homeowner concerns.- Collaborated with internal departments and outside parties to address complex issues and ensure compliance with investor guidelines.- Conducted thorough research and analysis to identify root causes of escalation trends.

West Des Moines, IA

- Utilized software and technology to document property conditions, track work progress, and generate reports for management review.- Managed budgets and expenses for property preservation activities, negotiating competitive rates with vendors to maximize cost savings.- Communicated effectively with homeowners and tenants to address concerns and ensure.