1. Using Sap SD module Processing the Payment • Using Sap SD module transaction code downloading various reports extracting to excel and preparing reports.• Using Sap transactions code ME22N uploading the repair rates as per the work order agreed by vendors• Downloading the updated data from Sap extracting to excel sheet , preparing MIS report and forwarding to vendors• Processing the component cost for the components replaced once approved by higher authorities• Following up and Collecting the Invoice within the deadline• Invoice when Received from vendors , streamlining the invoice with the report sent • Releasing The Services Entry sheet ( Payment) using Sap Transaction Code ZSCB31• Releasing the Payment for the month and following up with banking team till the closure of the payment.• Creating and Releasing Service PO using SAP Transaction Code ME21N2. Vendor Mangement using SAP SD Module• Creating Purchase order ( Framework Order)For New and Existing Vendors• Releasing PO using Sap • Implementation of purchase process that includes Creation, review & approval of P.O. on vendors• Organizing a meeting with vendor for finalizing the repair rate for the preparation of Work order • Creating New Work order for New Vendors and each Financial Year for existing Vendors• Creating Vendor code in Sap by collecting the RTGS form, company Profile and pan Card details from Vendors• Sending TDS Certificate to Vendors on Quarterly Basis• Collecting No due certificates from vendors3. MIS Reporting • Preparing Monthly ,Weekly and Daily Reports using Ms Excel (Pivot Table, Vlookup and formulas Etc)• Downloading good and IR reports from Sap extracting to excel sheet and preparing reports and sending to concern • Preparing Presentation using PowerPoint• Preparing scorecards and dashboards

• Validation of Calls- Using SAP Transaction Qualifying and disqualifying calls taking decision within 30 minutes. • Calling up Customers and informing them regarding Disqualification of calls.• SAP Database updating, taking daily reports from SAP as Well as WCCC Package (Wipro Centralized Contact Center) extracting the data in excel in Report format and sending to concerns• Interaction with the regional coordinators to get customer details over Phone/Mail• Approving of calls Using SAP on chargeable basis and collection follow-up.• Validation of NM NQ calls and reconciliation of data.• Taking Monthly MIF using Sap • Interaction using mail for Status about calls. • Auctioning Mails from the Customers and the franchisees and Responding to the Mails with Immediate Effect• Handling Escalations from Clients• Preparing Monthly report, weekly report and daily reports