Jasmin Jose Email and Phone Number

- Managing an efficient cargo sales team that consistently meets the company’s annual revenue targets.- Providing expert and quality customer engagements with B2B accounts, including but not limited to e-commerce (Lazada, Entrego, Ninja Van, Shopee), freight forwarding (F2 Logistics), courier companies (LBC Express).- Focus selling in specific sales verticals such as Telecommunication, BPO, E-Commerce, and other B2C.- Conceptualizing and executing sales promotions to achieve a balanced flow of cargo for domestic Inbound, Outbound, and Inter-Island destinations offered.- Coordination with cargo revenue management in the preparation and interpretation of reports as to cargo sales markets, comparison of cargo sales forecasts with actual cargo sales budgets.-Identifying problem areas and recommending improvements to cargo operations on facilities and processes that promote shippers’ and employees’ safety and convenience- Appointed representative in departmental projects such as product and pricing development, rate administration, customer accreditation, marketing and promotion, legal and finance matters.

• Overseeing the existing operations of all Travel and Transportation related projects of the site and strengthening the growth strategy of the industry vertical• Providing subject matter expertise in pre-sales and sales meetings to assist Sales in closing international Travel and Transportation accounts• Performing touch-base calls with client contacts (and one level up) as a measure toward superior client satisfaction• Guiding the operations manager as s/he directly interfaces with clients during requirement gathering sessions and provide support in project implementation• Facilitating kick-off and implementation meetings between internal stakeholders and customers in view of project planning.• Coordination in internal project implementation, including but not limited to IT, staffing, training and reporting for the sales concept launched in Japan for a leading German Airline• Management of a small sales team as well as revenue steering functions for the sales concept rolled out in the US and Canada for a leading German airline • Serving as the customers’ single point of contact during escalations and critical customer concerns

• Cooperation with the international Key Account Management and Sales Team in the acquisition of large and strategic customers at home and abroad• Professional preparation and support for cross-border marketing activities• Providing insightful information to clients during presentations and site visits in order to elicit buying confidence from clients• Conception of (inter-)national solutions and strategies for sales and support of customers from tender stage through to project implementation• Support the development of cross-border marketing standards• Function of contact for international sales

- Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counselling, and disciplining managers- Communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results- Developing incentives; developing a climate for offering information and opinions; providing educational opportunities

- Identifies trendsetter ideas by researching industry and related events, publications, and announcements- Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials- Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.- Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.

- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.- Sells products by establishing contact and developing relationships with prospects; recommending solutions.- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Maintaining a healthy local market share to Europe and helping the sales team reach revenue and yield targets of Lufthansa Cargo through inside sales• Expertly maximizing capacity utilization on allocated flights through “steered” load planning• Providing consistent sales support by conducting proactive telephone sales and promotion of services through spot selling• Efficiently executing system data capture through various software and electronic platforms e.g Export Quality Assurance (EQA), Cargo Pricing (CaPri)• Performing shipment monitoring for Specials and Express cargo and initializing service recovery in case of irregularities• Filing and processing of Liability Claims • Coordinating capacity allocation with regional offices in Bangkok, Thailand and Sharjah, U.A.E. and local sales department for Guaranteed Capacity Agreements and special accounts.• Ensuring quality development in Customer Service Team processes covering advanced reservations, claims handling, system recovery, and flight planning

• Professional handling of cargo reservations and inquiries based on IATA, country, and internal regulations and procedures• Educating customers on import and export rates and tariff based on IATA, country, and internal publication• Coordinating product handling requirements with the local operations team, including Dangerous Goods and Special Cargo• Daily monitoring of special shipments, tracking and tracing, and service recovery through proactive customer information

• Professional handling of guest reservations and inquiries in accordance to the hotel’s management requirements• Oversaw guest registration procedures and executed detailed room inspections for arriving VIPs• Skillful facilitation of guest requests to the Duty Manager or Hotel Management• Performing basic cashiering -- occasionally involving foreign currency exchange• Conducting guest tours within the facility, such as showrooms and banquet facilities