• Exp. In hiring resource with Digital, Machine Learning, Artificial intelligence skills. • Design and create postings in key venues to attract the most qualified candidates• Attend job fairs throughout academic and business communities to promote the corporation and attract valuable candidates• Screen applicants for positions, including reviews of resumes and initial interviews• Collaborate with department managers to create a persona for specific position openings• Draft position descriptions for publication on job boards and other online clearinghouses• Employee training to have someone to write my resume for you to peruse• Maintain corporate profile on social media sites• Use social media to search for top talent

• Customer management throughout the showroom experience• Assisting in the fabric, measurement and selection process• Organizing and executing corporate and social event nights• Directing community outreach initiatives• Reporting and analyzing critical showroom metrics• General showroom maintenance• Assist with overall company wide initiatives

 Co-ordination with the sales team. Answering & solving customer queries regarding the product, price, product description etc.,  Process the quotation if required. Follow up with customer about the quotation / processing invoices and checking if products are dispatched on time Following up with the payments Working on software AS400 to keep the track of the products.

Le Passage to India Tours and Travels Pvt. Ltd. is one of the leading Destination Management Companies of India. With headquarters in New Delhi, we have a dedicated team of 450 travel professionals with extensive collective travel experience. The well-knit motivated team of committed people have in-depth knowledge of the business and with an unspoken passion to promote tourism in the Indian subcontinent ensures that all guests are well looked after and provided quality services. The philosophy is simple and aims to apply strong management practices in an atmosphere of collaboration and intellectual honesty.Roles and Responsibilities: Opening tour files related to inbound tourism. Confirming accommodation, transportation and other intermediary services. Generation of vouchers and other tour related documents Travel software based programming. Invoicing and follow up on payments from overseas agents. Negotiation of special rates with Hoteliers / suppliers. Liaison with Hoteliers and flight section for hotel bookings. Keeping a regular check on the transport fleet for best services. Processing GIT/FIT bookings for domestic as well as inbound clients Adjustment of the payments and passing bills to intermediaries. Meeting with clients and gathering feedback related to the tours. OTHER PROFILE: Visiting Hotels when required to check the suitable accommodation as per the clients. Handled the Project (JENESYS) Japan - East Asia Network of Exchange for Students and Youths.

 Support Technical Support process for Dell’s Home and Small Business Customers based in UK / IRE region. Drive Customer Experience on calls through building capability to handle calls better. Troubleshooting wide range of Dimension Systems. Handling different types of Customers and gaining the Best Customer Experience. Expertise in resolving Operating System Problems. Provide information to the customers related to what and why is being done on the calls. Providing Remote Assistance to resolve the issue(Dell Connect) Listen to recorded and live calls to improve and understand the customer’s expectation. Work towards reducing the AHT and increasing the productivity. Scrubbing cases on real time basis and doing follow-ups as required Helped mentor/advise new hire batches on technical issues and Customer Experience(CE)

My job responsibilities were to handle US customers, provide them technical support andresolve their issues related to Installing, Printing, Updating, Error resolving, OnlineConnectivity to their financial institutions, Other connectivity issues and Navigating throughsoftware. This software is developed by Intuit Inc. (USA).The name of the software isQuickBooks.Handing customers, understanding their problems and good communication skills are thebasic requirements for this job profile. I have to handle my team in the absence of TeamLeader. I also have to mentor new agents on the floor.Roles and Responsibilities: To support the Technical Queries As well as accounting issues related to the software because it was accounting software. Preparation of Environment report. Handling of bills and invoices related to different departments. Capturing the mails of different departments. Handling customer queries and keeping a follow up. Coordinate with sales department and IT service centers and follow up the customer’sfeedback. Look after sales inquiries and various customer queries related to IT products for serviceand other matters like warranty. Supervising daily call scheduling and attending customer calls related to products,service, prices etc. One-Month Experience as a Head Computer Operator M/s. Nightingale Courier Services. Three Years Experience as a teacher in Ram Krishna Mission English School.