Manage daily operations and administration of Adult Primary Care, Weight Management, Bariatric Surgery, Virology and Podiatry clinical practices. Oversee Resident Clinic operations in compliance with ACGME regulations. Supervise managerial staff and handle HR responsibilities, including training and licensing. Participate in Ambulatory Care Divisional meetings and collaborate on projects. Develop business plans to improve services and establish departmental policies. Manage PAMS, act as PCMH lead, and oversee quality assurance, in-service training, and risk management. Ensure compliance with organizational and regulatory standards. Streamline patient access initiatives, coordinate with other hospital services, and track co-pays, denials, and open visits. Maintain patient satisfaction and manage outpatient templates.

Oversaw daily operations of high-volume Emergency Department, ensuring compliance with regulations and department standards. Managed accreditation activities, quality assurance reporting, budgets, and payroll processing. Monitored inventories, supervised and trained coordinators, and supported staff and secretaries. Conducted comprehensive reviews of department policies and procedures for best practice recommendations. Acted as second-in-command in absence of Associate Executive Director. Orchestrated accreditation activities, including inspections and audits.

Provided comprehensive administrative and executive support to department teams and leadership. Partnered with Chairperson of Emergency Medicine to manage personnel recordkeeping, credentialing, correspondence, payroll, meeting coordination, and schedule/calendar management. Exercised direct oversight over Assistant Coordinating Manager.