Senior Client Services Associate
CurrentActively manage existing client relationships by handling inquiries, resolving issues, maintaining account information, and providing ongoing support to ensure optimal client satisfaction.
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@alight.com
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Jasmin Smith is listed as Experienced Project Manager specialized in healthcare technology, adept at leading EHR implementations and delivering seamless SaaS onboarding for client success. Bringing the joy back into Project Management! at Optavise, based in Snellville, Georgia, United States. AeroLeads shows a work email signal at alight.com and a matched LinkedIn profile for Jasmin Smith.
Jasmin Smith previously worked as Senior Client Services Associate at Optavise and Health Implementation Specialist at Alight Solutions. Jasmin Smith holds Bachelor Of Science (B.S.), Health Information Management from Gordon State College (Official).
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AeroLeads found 2 current-domain work email signals for Jasmin Smith. Compare company email patterns before reaching out.
At Alight Solutions, my tenure as a Health Implementation Specialist has been marked by a steadfast commitment to procedural efficiency and robust multi-project management. With a sustained focus on developing operational documentation and training material, my role has been pivotal in enhancing client relations and ensuring project success.Collaboration is at the heart of my professional ethos, as evidenced by my work auditing and coordinating internal teams to deliver seamless service transitions. By marrying detailed policy creation with compassionate client care, I have contributed to an environment where both call center associates and clients thrive.
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 20 others.
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Actively manage existing client relationships by handling inquiries, resolving issues, maintaining account information, and providing ongoing support to ensure optimal client satisfaction.
Chicago, Il, Us
Specializing in the development and refinement of standard operating procedures and templates aligned with client specifications, they excel in optimizing operational efficiency. With a keen focus on project management, they adeptly handle multiple client implementations concurrently, ensuring punctual delivery and adherence to rigorous quality standards. Known for their collaborative approach, they engage seamlessly with internal teams, brokers, carriers, and clients to integrate workflows and oversee projects comprehensively from inception to fruition. Key competencies include proficient project management across diverse implementations and effective cross-functional communication to achieve successful project outcomes.
Mclean, Virginia, Us
Specializing in individualized care and continuous monitoring, they crafted and implemented personalized care plans for residents and patients, adjusting based on ongoing assessments. They collaborated seamlessly with third-party services to align services with residents' goals and outcomes, ensuring a tailored approach to care. Their role included customizing developmental activities to suit each resident's unique needs, fostering empowerment and engagement. They also organized and led weekly planning meetings to optimize life skills programs and maintained meticulous inventory of program materials and supplies. Their expertise spans personalized care planning, assessment, collaborative service coordination, and enhancing resident quality of life through tailored support.
Boston, Massachusetts, Us
In their professional capacity, they offered exceptional support to clients, partners, and internal teams, consistently achieving high-quality standards and surpassing aggressive production targets. They adeptly managed high-volume phone, case, and email queues, ensuring efficient resolution of inquiries with a focus on precision and professionalism. Their role included handling specialized work assignments and projects, demonstrating versatility and reliability across various tasks. Recognized for exemplary customer service skills and thriving in fast-paced environments, they earned the highest customer service ratings for two consecutive months and leveraged their experiences for future training and development initiatives at Athena Health.
Barnesville, Ga, Us
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Jasmin Smith works for Optavise.
Jasmin Smith is listed as Experienced Project Manager specialized in healthcare technology, adept at leading EHR implementations and delivering seamless SaaS onboarding for client success. Bringing the joy back into Project Management! at Optavise.
AeroLeads has found 2 work email signals at @alight.com for Jasmin Smith at Optavise.
Jasmin Smith is based in Snellville, Georgia, United States while working with Optavise.
Jasmin Smith has worked for Optavise, Alight Solutions, Sunrise Senior Living, Athenahealth, and Gordon State College (Official).
You can use AeroLeads to view verified contact signals for Jasmin Smith at Optavise, including work email, phone, and LinkedIn data when available.
Jasmin Smith holds Bachelor Of Science (B.S.), Health Information Management from Gordon State College (Official).
Jasmin Smith is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Customer Service, Research, Teamwork, and Photoshop.
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