Jasmin Smith Email and Phone Number

Inventory and label company assets and document changes to them throughout their lifecycle.Managing user documentation, esp. deployment and recovery tickets, to ensure asset history is properly maintained.Document and control company software licensing and assist Tech Ex in tracking and implementing licensing properly.Prepare purchase requisitions for new hardware and software assets, including acquiring and organizing vendor quotes.Purchase IT assets, managing approval and acquisition, as well maintaining the documentation associated with them.Document IT contracts, leases, and other agreements and manage renewal and expiration dates.

• Directed and spearheaded multiple corporate project initiatives across diverse departments within the organization, including Legal, Corporate IT, and Client Success teams.• Managed the transition from one client success tool to another, while also driving change management initiatives by ensuring effective communication of changes across the organization.• Utilized Agile methodology to lead our data production project team and increase process efficiencies.• Oversaw a Scrum team, coordinating weekly and daily scrum ceremonies to ensure smooth progress and effective collaboration.

• Directed the onboarding process for Equipment Experts, an online marketplace for used trucking, construction, and agriculture equipment, focusing on pay-for-performance strategies.• Worked closely with Client Success Managers, Account Executives, and Software Developers to deliver a seamless onboarding experience for our clients.• Generated Sales Contracts for Account Executives in the Microsoft Dynamics database.• Employed Jira Software to collaborate with Software Developers on Dealer Onboarding and Quality Assurance tickets.

Setup, optimize and manage budget for multiple advertising campaigns using Google Ads, Facebook Business Manager, and job boards. - Track CPL/CPA and make necessary adjustments to ensure proper lead quality and maintain client budget. -Report weekly on campaign performance and analyze monthly data of campaigns

• Sourced new sales opportunities through inbound lead follow-up and outbound contact.• Met or exceeded daily call goal of 40 calls per day and weekly goals of 5 set and 5 completed meetings resulting in sales demo meetings and customer acquisitions.• Utilized Microsoft CRM tools to track and manage quality sales prospects.

• Supervised the tellerline and assigned daily job duties to tellers as needed.• Conducted routine financial transactions, provided information and recommendations where necessary to members of the Credit Union.• Complied with all credit union policies, procedures, and regulations.

Gained exposure to the different functions of the corrugated industry including customer service, sales and coldcalling, production and design• Worked collaboratively with entry level sales associates on SWOT analysis project• Applied MBM principles to everyday work interactions• Provided assistance to Customer Service Representatives• Utilized customer service software in order to ensure customer needs are met in a timely manner

• Performance lab assistant for COM 123 Public Speaking• Facilitated a classroom of approximately 20 students• Taught fundamentals of Public speaking and assigned speeches for students to perform in class• Maintained student grades and attendance through BlackBoard software• Decreased speaker apprehension through interactive classroom activities