Jasmine Ramos Email and Phone Number

Formulated the company’s vision, goals, and objectives. Conduct outreach to potential clients. Manage fulfillment of client requests, including: web design, creation of social media accounts, creation of web copy, Google My Business (GMB) optimizations, and citations.

- Improved SEO on website by updating meta descriptions and headlines on all web pages. Website now ranks #1 when searching for Klairmont Kollections Automotive Museum, and now ranks in the top 5 for “chicago automotive museums” and “chicago car museums”.- Created a consistent social media posting schedule and content calendar for all six social platforms that the museum uses (Facebook, Instagram, LinkedIn, Twitter, TikTok and YouTube), and routinely create social media content said platforms.- Review social media analytics monthly to assess current content strategy efforts across all social platforms, and make changes as necessary to continue to grow the museum’s following.- Create a bi-monthly email newsletter that goes out to the museum’s general email list.- Review email analytics monthly to assess the current email marketing strategy and ensure that open rates, click through rates, and unsubscribe rates all fall within industry standards.- Take photographs and video coverage of museum events as needed. This includes but is not limited to: special events held in the museum’s event space, special events that museum cars travel to (i.e. community trunk or treat events, wedding shoots, etc.), and car shows that the museum participates in.

- Prepared and sold drinks by following prescribed recipes and preparation techniques.- Operated a manual espresso machine and large coffee urns safely and effectively to craft beverages to customers’ specifications.- Opened the coffee bar every morning by dialing in our espresso machine, brewing four different roasts and transporting coffee urns from back of kitchen up to our coffee bar, setting up our pastry display, pouring out milks to sit at our self-serve station, re-stocking sugar and creamers at our self-serve station, and filling our ice bin.- Collaborated with chefs and kitchen staff to prep and stock our pastries every week.- Maintained back of house inventory levels by conducting regular stock checks and communicating supply needs to our head chef to ensure availability of ingredients and materials.- Maintained front of house inventory levels by replenishing coffee supply, stocking coffee brewing equipment. and re-stocking pastries as needed.- Created systems for dating and rotating product both behind the bar and in storage to ensure that we were only using fresh ingredients for our drinks.

- Educated customers on menu items.- Maintained a calm and professional demeanor in a fast-paced environment, and collaborated with team members to fulfill orders during peak periods.- Prepared and sold drinks by following prescribed recipes and preparation techniques.- Maintained inventory by replenishing coffee supply, stocking coffee brewing equipment, and stocking the pastries and sandwiches.- Efficiently handled cash and card transactions using POS systems, ensuring accuracy in cash handling and accountability for sales.- Demonstrated product knowledge by recommending beverages to customers based on their preferences.- Operated an automatic espresso machine, blenders, and ovens safely and effectively to craft beverages and food items to customers’ specifications.

- Managed our content marketing strategy, using Google Analytics and social analytics to make informed decisions on the content we should be creating and promoting on our blog and social channels. - Oversaw the planning and implementation of our Sunday Mass strategy, including but not limited to Facebook and Google ad campaign strategies, content strategy, and email strategies.- Assisted in the implementation of email marketing campaigns, using both Engaging Networks and MailChimp. - Strategized and managed Facebook and LinkedIn ad campaigns.- Assisted in creating the strategy for our Google Ads through our Google Grants account.- Optimized content marketing through SEO efforts including keyword research, meta description optimizations, and auditing old content to refresh. - Used Google Search Console and SiteImprove to assess our site health and address any SEO concerns.- Worked within Microsoft Excel to create paid social reports.

- Conducted keyword research to create engaging and relevant ad copy, metadata, and blog posts for both external clients and the company. - Implemented SEO best practices to optimize existing blog content, metadata, and YouTube headlines/descriptions for clients. - Used Google Search Console and seoClarity to assess client’s site health as well as create monthly SEO reports. - Reviewed and analyzed client data within Google Ads and Microsoft Ads to understand performance and make adjustments as necessary. - Worked within Microsoft Excel to create paid search and social client reports.

- Employee of Housing and Residence life at Ball State University. - Practiced mediation and conflict management skills through roommate conflicts and conduct meetings.- Organized and managed programming efforts from conception including monthly programs, bulletin boards and the creation of door decorations.- Communicated with supervisors and a floor of about fifty residents to keep them informed on what was going on in the hall. - Routinely practiced listening and reflecting skills while striving to help residents in their academic, emotional and social wellbeing.

- Utilized Hubspot to schedule routine social media posts- Created and maintained a social media calendar for the organization- Assisted in the creation of a bi-weekly email newsletter - Conducted audience research to better understand the content that our members/followers wanted to see and engage with- Actively contributed to the creation and implementation of marketing strategies - Designed graphics to be posted on various social media channels

- Designed graphics to be posted weekly on social media- Created and scheduled a weekly newsletter informing members of important organization information- Captured images and video of the dance lessons- Assisted in the planning and implementation of events

Also worked from May 2016 - July 2016.- Properly handled confidential material by assisting in the scanning of documents and logging them into the computer system. - Demonstrated a willingness to learn in acquiring the skills to work ADP Advanced M.D. medical software. - Practiced communication skills in calling both insurance companies and patients for billing purposes- Effectively demonstrated customer service skills with patients.