Jasmine B. Email & Phone Number

Savannah, Georgia, United States

• In charge of updating work orders,importing and exporting freight in and out ofAtlanta, dispatch drivers, Scanning, andconduct daily yard check. Answer emergencyand non-emergency calls and documentimportant.
• Supervise the route and status of 15-20drivers to aid in prioritizing their dailyschedule. Offer my assistance to otherterminal drivers if necessary.
• The Account Manager of The Home DepotTruckload Account.
• Secure new clientele for the AtlantaTerminal while managing 50+ accountsconcurrently; quoting customers daily byutilizing labor/revenue calculations;
• Schedule appointments, customer billing,develop and maintain long-term relationshipswith accounts.

College Park, Georgia, United States

• Supervise daily operations to ensure maximization of fleet, revenue, customer satisfaction and employee management.
• Guide development of new employees and conduct on-going performance assessment of current employees.
• Resolve customer issues, ensuring a positive customer experience.
• Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force withsales methods and processes
• Responsible for screening, interviewing and placing workers.

Georgetown, South Carolina, United States

Analyze competitive products andpromotional activity, compile prospects andshare leads.Assist in managing and completingreports in a timely manner as requested.Assist with rate referrals, productinformation, account history, billing disputes,ad insertion orders and other client questionsor concerns in a pro-active, positive manner.Assist sales team with.

Orangeburg, SC

• Compiled contents for Campus Marketing Promotion Kit from corporate office.
• Assisted with creation and implementation of all communication collateral, print, web, and social media.
• Assisted with communication, promotion, implementation, and tracking of all account level research to include bi-annual customer satisfaction surveys, focus groups, customer segmentation processes, food preference.

Orangeburg, SC

• Performed administrative tasks in support of Human Resources Department.
• Maintained strict confidentiality and discretion, representing the organization professionally at all times.
• Assisted with onboarding process, including new hire orientation and documentation; filed documents.

Orangeburg, SC

• Resolved customer complaints in manner consistent with company policy and with customer satisfaction in mind.
• Operated cash register, voiding transactions as needed while following all company cash handling policies and procedures; maintained proper security of cash at all times.
• Followed opening, daily, and closing procedures/checklists in accordance with company guidelines.
• Coordinated with upper management for on-the-job training of new team members.

Orangeburg, South Carolina

Pawleys Island, SC

• Welcomed 300+ visitors, greeting them both in person and via telephone; answering and referring inquiries.
• Maintained security by following procedures, monitored logbook, and issued visitor badges.
• Maintained continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Completed reports, closed and balanced business accounts daily, and conducted night audits.