Jasmine B. Email & Phone Number

Savannah, Georgia, United States

• In charge of updating work orders,importing and exporting freight in and out ofAtlanta, dispatch drivers, Scanning, andconduct daily yard check. Answer emergencyand non-emergency calls and documentimportant information; problem solveindependently and collectively as a team.• Supervise the route and status of 15-20drivers to aid in prioritizing their dailyschedule. Offer my assistance to otherterminal drivers if necessary.• The Account Manager of The Home DepotTruckload Account.• Secure new clientele for the AtlantaTerminal while managing 50+ accountsconcurrently; quoting customers daily byutilizing labor/revenue calculations;• Schedule appointments, customer billing,develop and maintain long-term relationshipswith accounts.

College Park, Georgia, United States

• Supervise daily operations to ensure maximization of fleet, revenue, customer satisfaction and employee management.• Guide development of new employees and conduct on-going performance assessment of current employees.• Resolve customer issues, ensuring a positive customer experience.• Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force withsales methods and processes• Responsible for screening, interviewing and placing workers.

Georgetown, South Carolina, United States

Analyze competitive products andpromotional activity, compile prospects andshare leads.Assist in managing and completingreports in a timely manner as requested.Assist with rate referrals, productinformation, account history, billing disputes,ad insertion orders and other client questionsor concerns in a pro-active, positive manner.Assist sales team with functions such asaccount set up, contract and salesmaintenance, ordering ads, and proofing.Assist with the development andexecution of promotional programs/projects.Coordinate and make outbound salescalls for Business Card Directory and Friendsto Follow.Actively look for ways to streamline salesand production processes and help salesteam make efficient use of their sales time.

Orangeburg, Sc

• Compiled contents for Campus Marketing Promotion Kit from corporate office. • Assisted with creation and implementation of all communication collateral, print, web, and social media.• Assisted with communication, promotion, implementation, and tracking of all account level research to include bi-annual customer satisfaction surveys, focus groups, customer segmentation processes, food preference surveys, and custom account analysis in tandem with Senior Marketing Manager and Area Marketing Coordinator.

Orangeburg, Sc

• Performed administrative tasks in support of Human Resources Department.• Maintained strict confidentiality and discretion, representing the organization professionally at all times. • Assisted with onboarding process, including new hire orientation and documentation; filed documents.

Orangeburg, Sc

• Resolved customer complaints in manner consistent with company policy and with customer satisfaction in mind.• Operated cash register, voiding transactions as needed while following all company cash handling policies and procedures; maintained proper security of cash at all times. • Followed opening, daily, and closing procedures/checklists in accordance with company guidelines.• Coordinated with upper management for on-the-job training of new team members.

Orangeburg, South Carolina

Pawleys Island, Sc

• Welcomed 300+ visitors, greeting them both in person and via telephone; answering and referring inquiries.• Maintained security by following procedures, monitored logbook, and issued visitor badges.• Maintained continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.• Completed reports, closed and balanced business accounts daily, and conducted night audits.