Jasmine Batty Email & Phone Number

Manchester, England, United Kingdom

Providing back office support solutions for the Entries and Results department, this varied role forms part of the operations team processing exam data for schools across the UK and internationally.Main achievements:- Lead a team to successfully process exam data from London Borough schools- Produce weekly stats reports used for performance monitoring by senior management - Manage investigations into exam entries to ensure compliance with Ofqual regulations - Develop… Show more Providing back office support solutions for the Entries and Results department, this varied role forms part of the operations team processing exam data for schools across the UK and internationally.Main achievements:- Lead a team to successfully process exam data from London Borough schools- Produce weekly stats reports used for performance monitoring by senior management - Manage investigations into exam entries to ensure compliance with Ofqual regulations - Develop learning materials and ensure key guidance documents are periodically updated Show less

Wilmslow, England, United Kingdom

Managing complaints about requests made under the Freedom of Information Act (FOIA) to central government agencies and London Borough councils.Main achievements: - Managed a varied caseload and used legislative expertise to make independent decisions on cases- Implemented triage system which tracked trends from new cases- Selected to work on ‘Early Resolution’ project - used legislative expertise to close cases in 3 months - Built strong links with stakeholders through… Show more Managing complaints about requests made under the Freedom of Information Act (FOIA) to central government agencies and London Borough councils.Main achievements: - Managed a varied caseload and used legislative expertise to make independent decisions on cases- Implemented triage system which tracked trends from new cases- Selected to work on ‘Early Resolution’ project - used legislative expertise to close cases in 3 months - Built strong links with stakeholders through effective compliance monitoring Show less

Sheffield, England, United Kingdom

Coordinating an advice service for individuals and families navigating the asylum system in South Yorkshire. In this role I provided advice and advocacy support to asylum seekers and refugees on a range of welfare rights issues including housing, healthcare and access to social services support. Main achievements: - Managed a team of dedicated casework volunteers through regular supervision and training- Built strong links with local charities to develop weekly advice drop-in… Show more Coordinating an advice service for individuals and families navigating the asylum system in South Yorkshire. In this role I provided advice and advocacy support to asylum seekers and refugees on a range of welfare rights issues including housing, healthcare and access to social services support. Main achievements: - Managed a team of dedicated casework volunteers through regular supervision and training- Built strong links with local charities to develop weekly advice drop-in into multi-agency service - Coorindated weekly advice service - lead on safeguarding referrals, strengthened signposting pathways and improved building management Show less