Supporting the Quality Assurance and Management teamsAudit supportProject Support Office management Goal management Employee development planning and administration Information and communication management and distribution Documentation management, and developing new systems that comply with regulationsImproving, organising, and digitising filing systems, creating document templatesSoftware administrationRisk management assistance Translation M365

PA to 4 senior academics in the School of ChemistryGeneral administration (Excel, contracts, diary management)Arranging travel and accommodationCo-chairing meetings and minute takingCreating digital filing systemsCustom website updates (also use of T4 and SharePoint)Health and safety liaisonOffice management (ordering supplies, restocking, organisation)Planning events (meals, celebrations and symposia)

Coordinating and clerking virtual court hearingsLiaising between judges and admin teamsPaperwork and general administrative duties

Raising disputes and liaising between customers and MasterCardReviewing and collating evidence to present customer’s claimsInvestigating fraud on customers’ accountsShift leadingPoint of contact in the team for any GDPR questionsKeeping CRM database updated

Providing customer support via e-mail, live chat and phoneMentoring new starters and training colleaguesTranslating emails and adverts into German and SpanishInterviewing management candidates

Helping to create and organise an exhibition of watercoloursPainting watercolours in the Abbey grounds in costumeInteracting with visitors and teaching them about women’ssuffrage and the Abbey