• Oversee Processing department with new Sales Orders and submitting of vendor Purchase Orders• Assist with customer inquiries • Assist with vendor inquiries • Back up for order processing – generating Sales Order, submitting vendor Purchase Orders, processing credit card payments, entering information in the portal, etc. • Maintain RDD and Release List report and provide weekly reports to Sales Team (Knitec and LG) and Management.• Maintain Vendor Open Credit Memo Report. Follow up with vendors on open credits and request for update or provide information required to proceed with the credit. Email Synnex weekly report. • Review weekly prepayment report to ensure all orders are released and portals updated.• Maintain and distribute Inventory Report weekly to Sales • Sales audit request for various orders (open and/or closed)• Maintain and update VIR Program report• Create and update ACM Procedures relating to ACM program RESPONSIBILITIES UP TILL DEC 2021• Order tracking – follow up and retrieve shipping information on orders. Provide update to the customer and Sales Rep. Update POS system and portal. • Vendor Billing – review and enter vendor bills • Customer Invoicing – generate and email customer invoice for shipped item(s). Update portal. • Customer Returns – assist with the process of customer returns, including generating customer replacement and coordinating replacement with vendor. Retrieve and enter vendor credit

• Provides customer service to clients via store visit, phone and Web• Open/Close store responsibilities including End-of-Day closing procedures• Receive and merchandise products• Supervise sales associates• POS system operations including sales, returns/exchanges and Web sales

o Resolve issues and answering questions in T-Mobile social channels, including but limited to Facebook, Twitter, G+ and chat.o Review and moderate community discussions around billing, devices, and troubleshooting flows.

Position reports directly to the Executive Vice President of Sales. Assists the Executive VP of Sales, Account Managers, Sales Managers and Account Executives in the following categories:SALES• Create sales reports/spreadsheets reflecting Month-to-Date and Year-to-Date figures. Distributes weekly to sales teams. • Provides product samples for Accounts Executives, Account Managers and Sales Managers• Maintains samples and showrooms by adding new products upon arrival, removing discontinued products and replenishing when needed.• Presents and sells to House Accounts• Assist in sales presentations (samples, reports and materials) and prepare all accomodations such as time and location of venue. • Upload new approved items in Central Accounts portals• Maintains fixture inventory and submits orders• Assists general inquiries from customers via phone call, email or walk-in. MARKETING• Coordinates book signing events with Accounts Executives and Authors and prepares all materials needed• Maintains (add/delete/revise) Marketing Promo Calendar and distribute to various departments• Prepares and distributes Press Release to the Media for Books. ADMINISTRATIVE • Enters, reviews and approves payroll hours for Sales staff• Maintains Vacation calendars for Sales staff. Collects and maintains all vacation requests.• Arrange travel (airline, hotel and/or car) arrangements for Sales staff (Oahu and neighbor islands) and complete Travel Authorization. • Prepares and distributes Sales Meeting Minutes • Prepares and submits Petty Cash/Reimbursement/Expense Reports to Accounting• Maintains Sales Handbook• Prepared and maintain Sales Administrator/Executive Administrative Assistant Procedures Manual• Maintains department supplies (business cards, catalogs, ID badges, etc)• Reviews and forwards resumes, schedule interviews and forwards Thank You letters

· Daily processing and posting of sales from Shirt Shop, Bar & Galley and Front Office departments· New Members set up of membership information and billing · Deactivation of Resigned, Deceased and/or Expelled Members· Update Change-of-Status membership and process adjustments accordingly · Monthly billing set up and processing of Member Dues, Permanent and Temporary Mooring (Wet and Dry), Locker rentals, Electrical Power Usage (Mooring), Mooring Document Fee, and Windward Beat Newsletter advertisement rentals. · Receiving and posting payments from Members for Dues and Charges· Prepare bank deposits and bank change· Assists Members’ with account inquiries· Posts charges and adjustments to Members’ account against various General Ledger accounts· Posts and prepares monthly billing statements · Reconciles and prepares Deposit Report for Office Manager to ensure Cash Account (GL 1010) balances with bank· Assists Office Manager with End of the Month closing procedures – monthly GL reconciliation, submit Nonsale Usage/Gallery Waste Report, and process and submit Prepaid Breakdown Report. · Manage, post and schedule ACH transfers with bank. Set up new accounts. · Prepares Aging report for Office Manager and Board of Directors Treasurer· Collection of unpaid fees via Aging Letters (30-60-90 days), as well as notifications and collection for Expelled and/or Resigned Members· Maintenance of past members in arrears (Expelled and/or Resigned) for Board of Directors Collection Review· Prepares, maintains and posts Delinquent List (D-List) · Gratuity distribution to staff members and reconciliation of Gratuity Account prior to Tip Report, bi-weekly· Created manual for Accounts Receivable & Administration Job Duties· Created manual for Point of Sale system - Ordering office supplies - Assist with Front Office Reception · Maintain files for Paddling Program committee