Building customer priority focused account plans to achieve KPIs and driveconsumption by identifying opportunities to expand and progressEnsuring stakeholders are satisfied with outcomes and benefits of projects, andresolving conflicts, risks, and issues that may ariseCollecting and integrating data from various sources and applying statistical oranalytical methods to extract insightsChair of the EMBRACE Early in Careers group and an active member of SocialMobility and EMBRACE resource groups

Managed consumer campaigns: Bookings, reconciliation, trafficking and reportingAssisted development of FY23 gaming strategy and client proposalLed weekly creative calls with client adjusting roadmaps and creative trackersAnalysing ad data and extracting insights to apply to future campaigns

• Created short form video and static content across multiple channels - Instagram, Tiktok, Twitch, Twitter, YouTube and Instagram• Coordinate online streamer events with 100+ CCV• Launched a safe and active discord community to grow audience and promote content• Conceptualising, launching and delivering scheduled content

• Launched 4 marketing events, driving £50,000 in revenue• Managed multiple high revenue projects simultaneously• Directed multiple collaborative projects efficiently to a strict deadline• Generated an additional £3,000 average per project up selling• Led a marketing campaign that attributed to achieving monthly store targets of 100K

• Negotiated project budgets with clients to achieve and exceed sales targets• Developed a marketing campaign that generated£30,000 in revenue from new customers• Establishing B2B relationships generating consistent income• Exceeded monthly targets by £3,500 average consistently• Produced detailed and accurate designs enhancingcustomer experience

• Provided training to new team members, ensuring they were fully compliant with company policy• Maintained sales floor and processed payments at high footfall flagship store that achieved £1m+ in annual sales.• Utilised creative visual merchandising, contributing to award for best merchandised store in London region.• Exceeded monthly targets for add on sale by average 40% consistently

• Supplied outstanding customer service receiving 96% in customer feedback surveys• Implemented alternative merchandising which led to 35% improvement in alcoholic beverage sales• Assisted an average of 32% more customers than average leading to increased revenue• Assisted team members when necessary handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up