Jasmine Burch Email & Phone Number

Fredericksburg, Virginia, United States

United States

Develop Standard Operating Procedures and criteria for the administration of the health services research databases. Works with individual investigators to conceptually develop databases, data collection/extraction tools specifically for each project.Creates/edits forms for data collection and ensures form completion with accuracy, medical consistency, and legibility, prior to submission to appropriate agencies.Implements and documents data extraction and analysis protocols.Verifies accuracy and validity of data extractions and analyses to higher level management.Coordinate study initiation visits and manages study data of new and ongoing clinical trials.Develops, oversees, and manages intranet and internet websites.Performs programming and retrieval of selected data sets from very large research, clinical or administrative databases located at local, regional, and national databases both internal and external to the VA.Collects information from medical records and enters information into research study record/database expeditiously.Manage software/data programs: VISTA/CPRS, Excel, Power Point, iDataFax, Oncore, CTSU, iMedidata (RAVE), RTOG/NRG, Fountayn/DataTrac, Candel Investigator Portal, RedCap, LabCorp, Study Works, IRBnet, Clinicaltrials.gov, VINCI to store, clean, validate and analyze data.Follows established Information Security Policies and Procedures.Analyzes and develop data and written reports and presents results before investigators/sponsors clearly and accurately.Prepares for audits with monitors to ensure accuracy of subject data and compliance with protocol.Evaluates program-wide needs, sets timetables and specifications, and manages work to completion.Explores new technology and participates in seminars and professional conferences to devise and recommend process improvements.Responds to requests from research staff and other VA stakeholders.Adjusts appropriately to competing demands.

Chesterfield County, Virginia, United States

Delivered approx. 400+ packages daily over a 10-hour shift independently. Operated and drove 19,000 lbs. truck safely. Utilized handheld device for route information and navigation. Followed up with customers to resolve any delivery requests or problems.

Richmond, Virginia, United States

Facilitated daily stand-up group meetings prior to route distribution.Monitored route completion rate and re-route vehicles when logistically necessary. Served as liaison between drivers, Amazon staff and delivery management. Operated high volume inbound calls. Assisted drivers handling customer complaints and providing appropriate solutions and alternatives within time constraint; followed up to ensure conflict was resolved. Exhibit professional composure while managing on the road accidents and incidents. Clearly and effectively communicated updates/reports to upper management and fleet team.

Richmond, Virginia, United States

Transported clients from one destination to another in a punctual and reliable fashion. Used GPS devices to determine the optimal route for each client. Effectively created a friendly yet professional environment which resulted in obtaining my five-star rating.

Glen Allen, Virginia, United States

Evaluated and authorized prior authorization pharmacy requests from prescribers via telephone and/or facsimile using client clinical criteria. Communicated decision to physicians, doctor’s office staff, medical management staff and/or pharmacists. Researched, resolved, and documented PA outcomes in pharmacy system. Demonstrated, advocated and reinforced a positive team environment.

Midlothian, Virginia, United States

Ensured all product that entered and left the pharmacy under proper storage and labeling conditions. Processed, picked, packed, labeled and staged all orders in an organized and timely manner. Advised inventory analyst of out of stock or outdated items upon discovery and rotate stock as needed. Conducted routine physical inventory cycle counts. Maintained effective communication with coworkers and other team members.

Mechanicsville, Virginia, United States

Used pharmacy systems to obtain/enter patient and drug information; verified, filled and processed prescriptions. Coached/trained pharmacy technicians in the operation of pharmacy systems and ensured compliance to company’s policies and procedures. Helped providers and patients by greeting them in person or telephone; answered/resolved inquires and/or issues to ensure a positive patient experience. Maintained pharmacy inventory, anticipated needed medications and supplies; placed orders; verified receipts; removing outdated drugs; created claims for order errors and damaged goods. Followed all government regulations (HIPAA, MEDICARE and Copay requirements). Directed and assisted team members as needed to maintain workflow and meet deadlines.

Richmond, Virginia, United States

Answered high volume inbound customer calls; communicated with medical/nursing staff to obtain/provide key information to ensure adequate research and follow up occurs. Responsible for accurate data entry, understood basic pharmacology, abbreviations, brand/generic comparisons in order to accurately enter/interpret prescriptions for filling and continually use excellent math skills, detail orientation, and analytical skills. Resolved nursing staff issues processing medication through automation equipment in accordance with established policies and procedures. Reviewed reports and maintained inventories and supplies to facilities.

Chester, Virginia, United States

Engaged customers and patients by greeting them and offering assistance with products and services. Handled telephone calls not requiring personal attention of the pharmacist, including those to physicians. Responsible/accountable for registering all related sales on assigned cash register, collects and handles cash; took customer to OTC aisle to assist in locating products. Processed (correct/resubmit) manual claims for third party program prescription services in a timely and efficient manner, performed other clerical duties. Assisted with inventory management, such as ordering, unpacking, checking and storing pharmaceutical shipments. Developed and maintained good relationships with local medical community. Ensured exterior/interior maintenance of Pharmacy Department was stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complied with all company policies and procedures; maintained respectful relationships with coworkers.