Jasmine Duff Email & Phone Number

SALES· Nearly 10 years’ experience in retail, work history focused on customer service industry and material handling.· Inventory experience, requiring the monitoring of shrink and profitability as compared to other stores in my market while working as a Department Manager· Cashier, customer service, and cake decorating experience allow me to adjust and accommodate customer expectations quickly and easily.COMMUNICATION· 3 years of cake decorating including the associated ordering and customer service involved.· Nearly 10 years’ experience in the customer service industry, interfacing directly with them in order to best meet their needs.· An integral part of my team at Sig Sauer, receiving commendation on yearly reviews around my ability to work as a team member in a communicative and helpful manner, often taking trainees under my tutelage. Certified to train new associates in my department.LEADERSHIP· Worked as lead cake decorator for three years, charged with the micromanagement of two decorators and the ordering process through vendors.· 2 years experience as Department manager over many associates: bakers, cake decorators, stockers, and packagers, across two departments at once, and managing communication several outside vendors.· Consistently taking initiative throughout my work history to train new workers and help them feel acclimated and comfortable with the environment and new responsibilities, regardless of position.