Jasmine Eng Email & Phone Number

- Supported water compliance monitoring and reporting - Tracked violations/exemption permits and generated customer notifications - Compiled legal documents for disputed tickets - Appointed Screening Officer duties - Implemented water conservation programs and policies- Attended public events to promote water conservation initiatives- Tracked and generated density/hot spot maps in ArcGIS - Determined optimal route for leak detection pilot program - Created office manuals with step-by-step instructions

- Provided prompt and accurate responses to inquiries, issues, and complaints - Processed payments in accordance to established policies and procedures - Operated remittance processing software/hardware and prepared cheques for bank deposit- Investigated discrepancies, performed audits, and verified documents - Trained and provided support/directions for temporary/seasonal staff - Used multiple computer applications (Tempest, Amanda, VanMap, VanDocs, Quickweb) - Compiled bankruptcy and consumer proposal documents for legal department- Created levy/adjustment batches and balanced/reconciled transactions - Developed office manuals, forms, and signs

- Processed property tax, utility, dog licence, and building permit payments- Provided excellent customer service in person and by telephone- Assisted with administrative/clerical duties as required

- Compiled and organized Strata documentations and reports - Prepared summary of meeting agenda - Recorded and transcribed meeting minutes - Reviewed reports for accuracy and completeness

- Supervised cashiers and investigated cash discrepancies - Ensured staff are compliant with guidelines and standards- Entered patient information into HealthWatch and third party adjudication - Dispensed prescription medication and maintained pharmacy stock

- Displayed customizable text, image, video, and interactive advertisements- Analyzed CPM and CTR to monitor effectiveness of advertisements- Utilized HTML and CSS to create engaging website interface

- Researched and analyzed company's business model - Pitched creative marketing ideas to optimize audience reach- Wrote, photographed, and composed engaging promotional content - Maximized site traffic by utilizing SEO keywords- Stayed current on industry trends and interests- Increased company sales and leads

Bachelor Of Science (Bsc), Health Sciences - Population And Quantitative Area Of Emphasis

Advanced Certificate, Geographic Information Science And Cartography