Jasmine Evans Email and Phone Number

• Maximize student enrollments• Execute best marketing practices to increase buzz and awareness of Sylvan Learning in region• Oversee consultations and conferences with parents alongside educational staff• Ensures timely and high-quality personal customer service response to all calls and walk-in inquiries• Monitors and tracks Center performance, Profit and Loss controls, revenues, expenses, and fee collection; Recommends and implements interventions to improve… Show more • Maximize student enrollments• Execute best marketing practices to increase buzz and awareness of Sylvan Learning in region• Oversee consultations and conferences with parents alongside educational staff• Ensures timely and high-quality personal customer service response to all calls and walk-in inquiries• Monitors and tracks Center performance, Profit and Loss controls, revenues, expenses, and fee collection; Recommends and implements interventions to improve performance• Recruits, develops, motivates, and monitors Center staff; Conducts regular performance reviews• Reviews all corporate communication and ensures communications flow to the Center’s staff• Supports Curriculum Manager with ensuring good instructional management• Confers with customers at each stage of the customer lifecycle; Directs the sales and service process throughout the customer lifecycle to keep customers enrolled• Promotes financing options that meet the customer’s needs and manages the application/closing process Show less

As a Client Engagement Manager, I am responsible for the negotiation, creation, approval, and the implementation of national projects. These responsibilities include business development, project development, budget management, execution monitoring, issue resolution, reporting, and up-selling. The CEM must provide a high level of service to client, collaborate across CROSSMARK lines of business, and drive a culture of sales and service excellence.

• Supervised team of up to 25 retail recruiters that handled about 1700 open requisitions.• Distribution and Prioritization of open requisitions.• Staffing the business with quality hires, understanding the business needs and partnering with the hiring manager to fully understand the staffing strategy for the business.• Assist and train the team to creatively source qualified candidates.• Lead the team to evaluate, interview, assess and present qualified candidates to hiring… Show more • Supervised team of up to 25 retail recruiters that handled about 1700 open requisitions.• Distribution and Prioritization of open requisitions.• Staffing the business with quality hires, understanding the business needs and partnering with the hiring manager to fully understand the staffing strategy for the business.• Assist and train the team to creatively source qualified candidates.• Lead the team to evaluate, interview, assess and present qualified candidates to hiring manager for review.• Drive recruitment process and ensure candidate decisions are made in a timely manner, and solicit feedback on candidates and refine recruiting strategy, as needed.• Creates a high performance recruiting team through talent assessment, timely coaching and feedback, and developmental stretch assignments.• Continual training of recruiting team and supervision including goal setting and establishing accountability.• Passionate advocate in delivering an exceptional candidate experience (internal and external).• Develops and executes talent acquisition strategies that enhance the visibility and desirability of ATS in key and niche recruiting markets.• On-going tracking, reporting and analysis of trends in key operating areas with established performance benchmarks.• Analyzed and pulled reports to present to client managers to depict challenges and feedback from recruiting efforts.• Proactively search out opportunities for operational improvement through analysis of trends and report to client in an organized, easily understood format. Show less

• Manage full lifecycle recruiting, building strong networks to developing innovative and creative methods and techniques to source talent and promote the CROSSMARK brand.• Partner with all levels of management, including the executive level, to identify staffing needs and to develop recruiting strategies to attract quality talent. • Provide appropriate feedback throughout the interview and selection process to advise and influence hiring managers, ensuring an overall effective… Show more • Manage full lifecycle recruiting, building strong networks to developing innovative and creative methods and techniques to source talent and promote the CROSSMARK brand.• Partner with all levels of management, including the executive level, to identify staffing needs and to develop recruiting strategies to attract quality talent. • Provide appropriate feedback throughout the interview and selection process to advise and influence hiring managers, ensuring an overall effective hire.• Through proactive direct sourcing, advertising, networking and referrals, build a network of selected and targeted prospective candidates and industry contacts.• Review resumes for appropriateness of skills, experience and knowledge in relation to position requirements.• Prescreen candidates and present synopsis and recommendations to hiring managers.• Manage applicant tracking system ensuring system is regularly updated including applicant status throughout the process, phone screen synopsis, and documentation of all feedback from hiring managers.• Manages the scheduling and logistics of all interviews between candidates and hiring managers. • Identify and recommend solutions to address challenges and/or opportunities and to streamline and improve recruiting processes.• Handle an average of 60-80 job requisitions for part-time customer service positionsPerformance Metrics: • Highest Average of hires as a recruiter for 2016 (11.2)• September 2017 - 5-Week Average is 9.6 hires a week (Expectation: 6 hires)• September 2017 – Offers Extended to 87% of candidates sent to hiring manager• September 2017 – Offers Accepted at 97% • September 2017 – Retention Rate of 88% Show less

• Collaborated on the creation of the employee handbook and participated in designing the company training program. • Worked closely with executive leadership to create brand and develop company culture, vision and mission statement.• Recruited for full-time medical billers and account managers • Responsible for bi-weekly new hire orientation for an average of 10-15 employees • Assist in organizational training and development efforts • Completed leave of absences… Show more • Collaborated on the creation of the employee handbook and participated in designing the company training program. • Worked closely with executive leadership to create brand and develop company culture, vision and mission statement.• Recruited for full-time medical billers and account managers • Responsible for bi-weekly new hire orientation for an average of 10-15 employees • Assist in organizational training and development efforts • Completed leave of absences, terminations and unemployment cases• Handled employee relation issues by conducting investigations• Support ‘end-to-end’ reporting solutions, from data preparation to report design and analysis.• Maintain dashboards and data processes. Show less

• Over full life-cycle recruiting for office staff (hired for front desk and optometrists)• Use of HRIS for employee documentation• Perform administrative support tasks • Verify and bill medical/vision insurance.• Schedule appointments and maintain and update appointment calendars. • Hear and resolve complaints from customers or the public. • File and maintain records. • Receive payment and record receipts for services.