Senior Account Development Officer (Telesales)
Current● Deliver sales targets and meet campaign’s key performance indicators(KPIs) which includes sales targets, call quality and operational standards● Conduct telemarketing calls to promote General Insurance products such as personal accident, hospital income, dental, critical illness and home insurance to new and existing customers that are of different age group, race and background● Identify opportunities to cross-sell and up-sell the products● Ensure all call activities are… Show more ● Deliver sales targets and meet campaign’s key performance indicators(KPIs) which includes sales targets, call quality and operational standards● Conduct telemarketing calls to promote General Insurance products such as personal accident, hospital income, dental, critical illness and home insurance to new and existing customers that are of different age group, race and background● Identify opportunities to cross-sell and up-sell the products● Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards● Deliver sales in different campaigns Show less