Closing shift 5PM-2AMIn charge of, but not limited to, putting guests on bowling lanes, supervising each lane (for guest safety and lane function), and ensuring lane seating areas are clean and clear when guests are finished.Side jobs ( when shift is slow) include cleaning shoes, bowling balls, and deep cleaning carpets.This establishment offers limited refunds, usually per managers, however I have access to give them when appropriate.I communicate with my managers/ supervisors to ensure transparency. When a mistake is made, they know, and if I am unsure with how to do something, I ask.I am in charge of training new employees for my department- currently trained 3 new employees (2 of which have stayed in this department).

Opening shift 3AM-6AM start (typically 6AM)Assisted with managerial tasks such as ordering inventory, picking up supplies, and handling cashResolve order conflicts, customer complaints, and employee disputesAs part of a team, I trained new employees, conducted interviews, and delegated tasks as needed to keep everyone focused

I started as a front end associate then was later promoted to customer experience coordinator (CEC) for the front end.CEC position entailedoversight of front end associatesTraining new associatesSolving problems within associate needs, customer needs, or manager needs.Multitasking throughout shift.Coaching associates while also providing positive feedback.Jasmine Fox 101 Willoughby Bay Blvd #201 Panama City Beach, Fl 32407 352.870.7503 mailto:jasminesfox@gmail.comEngaging with customers to ensure customer satisfaction.

Collaborate with supervisors, case manager, or clinical director to plan or coordinate treatment, based on patient and stakeholders needs.Monitor, evaluate, and record client progress with respect to treatment goals, with supervisor.Educate clients or stakeholders about Autism Spectrum Disorder and Applied Behavior Analysis, as appropriate.Maintain and promote a positive attitude toward clients and their treatment programs.Report to supervisors, verbally or in writing, on patients' progress, attitudes, and behavior.

Ensure safety of all clients while guiding groups of 10 or teaching up to four students.Provide primary care & secondary care in emergency situations.Maintain client satisfaction, friendly attitude, and cater to the clients needs.Remember client names and stories to make their experience more personal.Fill, clean, and help captains maintain vessels.Carry 35+ pound tanks several yards several times throughout the day.Office shifts consisted of, scheduling, taking calls, replying to emails, data entry, and overseeing/ organizing activities.

Likewise to Sunset Diver responsibilities, this company carried contracts with cruise ships.Responsible for watching clients to maintain safety and happiness during trips. This included guided dives, snorkel trips, dive training, and discover scuba courses.Proficient in communication/ briefing clients on safety and guidelines specific to the activity.

Reopened Costa de Cocos (dive shop area) as a manager and sole dive instructor (with previous owners).Responsibilities outside of the,“scuba instructor” position noted in previous sections are as follows,Schedule previous and new clients for dive-related trips and courses.Communicate with local captains for upcoming trips and allocate time for boat fueling and preparation.Add transactions throughout stay to resort room bill or carry out transactions with clients if not staying in house.Collaboration with owner, Illana Platin, on scheduling clients and addressing dive-related questions.Provided a personalized experience for clients by prepping, carrying, and cleaning client gear.