I trained to master the art of coffee making and learning how to work in a fast paced and high tempo environment with a large emphasis on customer service and the team environment. Handling cash and managing the deposits were also part of my responsibilities, as it was to maintain a high level of hygiene and follow strict instructions whilst getting the meals ready with the chef.

Clerk, security, hostess at the Museum of Fine Arts of MontréalMy job taught me to become versatile due to the various positions I held and therefore learnt to deal with all varying types of customers. Depending on the Museum’s schedule, I had to guide the visitors through the exhibitions, explaining and answering any questions, host VIP cocktails for the donors, this also included being in charge of the concert hall and helping close the museum at night.

Sales consultant at Simons (Urban collection)My position as a sales associate at La Maison Simons helped me develop my ability to deliver an exceptional customer service; During my team I managed my own department and I found it hugely satisfying to see any clients in my department leaving with all questions answered. Running my own department was challenging but helped further my experience and granted a new level of responsibility as I had to merchandise the new and existing collections by myself. I find gratification in seeing clients leaving happy and satisfied. It boosted up my confidence because I got to run a department on my own and it was a lot a responsibility since I had to merchandise the new collections by myself.