Responsible for:-Planning and reviewing all client care or administrative operations and programs-Ensuring staff properly enters data and notes into clinical software-Monitoring compliance to legal guidelines, internal policies, and quality standards-Providing personnel with clinical training and opportunities for continuous development-Managing social media content and flow

•Use of direct (VB-MAPP, ABLLS-R) assessments and indirect assessments (QABF, PDDBI) with supervising BCBA •Creation of skill acquisition and behavior reduction programs•Frequent, systematic monitoring of skill acquisition and behavior reduction program via visual analysis•Collect, record, and graph data during each teaching session through different methods (paper and online)•Registered Behavior Technician (Certified by BACB)

•Co-creator and leader in managing social media services for a startup company focused on video game news distribution•Manages posts on Instagram, Twitter, Facebook, and YouTube•Accumulated over 30,000 followers cumulatively by posting relevant content for the intended demographic

•Implement in-center treatment plans and programs developed by the supervising BCBA•Collect data during each teaching session and record data in Rethink Software•Attend training and observation sessions with the BCBA•Participate in ongoing in-service training as assigned by direct supervisor and staff•Act as effective liaison between the BCBA and the family•Registered Behavior Technician (Certified by BACB)

•Diagnose and troubleshoot technical issues that involve computers, cellphones, networks, printers and other devices in person and over the phone

•Provide after-hours support for users in the main computing lab site on College Avenue campus•Diagnose and troubleshoot technical issues that involve computers, cellphones, networks, printers and other devices in person and over the phone

•Diagnose and troubleshoot technical issues that involve computers, cellphones, networks, printers and other devices through writing•Provide consulting to faculty and students on IT issues•Serve as the first point of contact for customers seeking technical assistance over email•Perform remote troubleshooting through diagnostic techniques and pertinent questions•Determine the best solution based on the issue and details provided by customers•Walk the customer through the problem-solving process•Escalate unresolved issues to the next level of support personnel•Provide accurate information on IT products or services•Record events and problems and their resolution in logs•Follow-up and update customer status and information

•Monitor over 900 critical systems of Rutgers University using Nagios, escalating issues to resolve outages and degradation of university networks on a 24/7 basis.• Monitor environmental status of the Rutgers Hill Data Center•Diagnose and troubleshoot technical issues that involve computers, cellphones, networks, printers and other devices• Perform after-hours support for members of Rutgers University and its affiliates• Respond to email support requests in a timely fashion• Follow-up on unresolved support ticketsAwards:• Help Desk Consultant of the Summer (2018)• Application Support Consultant of the Month (September 2018)

•Diagnose and troubleshoot technical issues that involve computers, cellphones, networks, printers and other devices•Provide consulting to faculty and students on IT issues•Serve as the first point of contact for customers seeking technical assistance over the phone or email•Perform remote troubleshooting through diagnostic techniques and pertinent questions•Determine the best solution based on the issue and details provided by customers•Walk the customer through the problem-solving process•Escalate unresolved issues to the next level of support personnel•Provide accurate information on IT products or services•Record events and problems and their resolution in logs•Follow-up and update customer status and informationCourses: Adobe Photoshop, Intro to Networking, App Design

Provides prompt, courteous and effective service to the Rutgers New Brunswick/Piscataway campus and the Rutgers community by troubleshooting all aspects of supported desktop computing while using a ticketing systemCourses:-Adobe Photoshop-Intro to Networking-App Design

•Facilitate group discussions with guest speakers•Attend and assist with class meetings/reading/discussion sessions.•Support class management by taking attendance, distributing materials, facilitatinggroup activities

•Assists Dr. Alan Leslie, known for Theory of Mind, and three of his graduate students with the recruitment of children to participate in language acquisition studies•Trains about five (5) research assistants each semester in recruiting subjects in preschools and the lab•Schedule weekly appointments with parents and preschool directors for research studies•Analyze video-recorded data•Create visual stimuli for upcoming research using video-recordings and computer applications•Avid reader of research regarding cognitive development of preschool-aged children

•Works alongside Rutgers University faculty and J&J Professionals with community development, non-profit management, and community-based research in New Brunswick, NJ•Pursues academic coursework with field placement overseen by professionals from J&J and non-profit leaders from local community organizations•Develops capacity-building projects for local community organizations focusing on food insecurity

•Provided educational and therapeutic services in an integrated manner to children whose psychiatric, behavioral, and learning problems are too severe for them to be educated effectively in their local school systems•Observed weekly staff run treatment team meetings supervised by an on-site psychiatrist, occupational therapist, special education teacher, clinicians, and mental health specialists•Applied a behavioral management system grounded in positive reinforcement for both individual and group behavioral objectives such as maintaining safe and respectful behavior, attending to and following staff directions, and using words to communicate feelings and needs•Prepared and taught weekly art, reading, and language arts projects

•Volunteered 3 hours per week to assist students diagnosed with Autistic Spectrum Disorder•Used applied behavioral analysis via discrete trial training and positive reinforcement to teach students different skills at a preschool level (gross and fine motor, reading, writing, social interaction)•Interviewed by RU Today•Recognized for volunteer effort with the Melvin Boone scholarship from the Rutgers Collaborative Center for Community-Based Research and Service•Shadowed students’ occupational therapy

As a game attendant, I assisted customers by troubleshooting arcade games and rides that they had issues with. As a ride operator, I followed safety protocols in order to protect the customers from risk of injury, for primarily young children.

My work involved using marketing strategies to bring in sales, operating cash registers, assisting customers with new and previous sales, stocking and organizing shelves, and answering questions about company policies, merchandise, and services.AccomplishmentsRookie of the Month - July 2016

I exhibited leadership skills in order to communicate, create and play games with large groups of children. As a cashier, I experienced handling currency. I assisted customers who needed any help playing or fixing an arcade game as well as answering any of their questions. As a ride operator, I followed safety protocol in order to protect the customers, primarily young children.