Jasmine Gross Email and Phone Number

Assists with planning and implementing resident retention and renewal programs• Stays informed and up to date with compliance and affordable processes• Submit certification paperwork to third party compliance partners for review and approval• Maintains organized community office files• Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management, i.e. Fair Housing, collections, evictions, towing and pool enclosures• Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents' service requests

- Engaged with diverse clients, demonstrating empathy and problem-solving skills.- Managed inquiries through various channels, ensuring timely and accurate resolution.- Applied negotiation and communication skills to address complex issues.- Conducted property presentations and negotiations, showcasing effective communication.- Resolved resident issues promptly, demonstrating commitment to client satisfaction.-Managed telephone reception and call management for tenant and property service calls.-Distributed service work orders, accurately dispatching maintenance resources and contractors/vendors.- Closed daily work orders and classified them based on service and trade requirements.- Conducted proactive daily communication with field offices, tenants, clients, and vendors/contractors.- Standardized and updated property contact listings and resources for each building.- Monitored property manager and engineer schedules for accurate dispatching.- Invoiced work orders for field offices

- Explored innovative strategies to engage with the youth, showcasing adaptability.- Maintained active and up-to-date social media presence.

-Analyzed consumer preferences for events, exhibiting strong analytical skills.-Coordinated with vendors and executed successful event setups

Delivered efficient service, showcasing a dedication to customer satisfaction.

Provided attentive care, emphasizing a customer-centric approach

handling cash payment preparing food.

As substitute teacher I filled in the position of the teacher. Also, interacting and keeping the children safe.