Jasmine H. Email & Phone Number

California, United States

Recruited as a Registered Dental Assistant for assigned offices.• Aided offices on daily basis by serving as Registered Dental Assistant.• Facilitated and supported daily operations and planning for enhanced efficiency and productivity.• Communicated effectively with cross-functional teams, demonstrating industry knowledge and leadership.

Remote With Travel

•Enhanced user knowledge and understanding by conducting end-user training to medical professionals on supported intraoral medical imaging devices and software. •Contributed to advancement and improvement of practices by developing training curriculum in collaboration with Clinical Program Managers.•Ensured understanding of customer needs and established trust by developing and maintaining rapport with trainees to gauge culture of office. •Delivered successful training by adapting and incorporating necessary adjustments to suit end-users’ desired result. •Provided seamless training for end-users by maintaining transparency and thorough communication with training team and management to troubleshoot and remove any impediments while learning software. •Maintained detailed documentation on completed training and served as initial point of escalation and investigation regarding clinical training within assigned territory. •Ensured clinical training met stakeholders’ needs by reviewing and following up on completed surveys within territory. •Recognized areas of strength and improvement, employing appropriate coaching and development techniques as needed.

San Bernardino, California, United States

Tasked with developing lesson plans to meet all participants’ educational needs, including execution and assurance of comprehension with follow-up. •Lead instructor responsible for overseeing multiple classes of 20+ students; Educated and trained classes on required lab and clinical skills by utilizing bilateral approach by way of visuals and lectures.•Identified students’ learning needs by performing weekly evaluations and making necessary adjustments as needed.•Guaranteed success in achieving objectives by developing and maintaining relationships, ensuring transparency, adapting to students’ specific needs, implementing adjustments, and following up. •Recognized for maintaining high level of student retention through strategic guidance, planning, and execution.•Collaborated with leadership and cross-functional teams while influencing and driving decision making and supporting organizational goals.

Los Angeles County, California, United States

•Ensured seamless delivery of clinical services to patients by coordinating duties of team.•Educated and improved clinical knowledge of nonexperts through visual demonstrations, explanation, and training. •Realized increase in office production and referrals with new and existing patients by delivering exceptional customer service and exhibiting transparency. •Increased production by limiting impediments by way of planning, adhering to deadlines, monitoring schedules, and remaining attentive to daily production goals.

Technology Project Management Certificate, Information Technology Project Management

An intensive 18-week long boot camp dedicated to teaching and implementing ITPM practices. Skills learned consist of agile methodologies.

Associate Of Science - As, Business Administration And Management, General