Jasmine Hunkin Email & Phone Number

• Receives inbound calls and responds appropriately to caller questions and/or concerns.
• Answers calls timely and in accordance with the performance standards established within our company guidelines.
• Facilitates member communications related to network providers.
• Coordinate customer schedules including establishing appointment lengths and contacting Veterans regarding their appointment for High-quality care in a timely manner.
• Liaise between Veteran and health care professionals regarding schedules, insurance, and any changes with the highest level of professionalism.
• Facilitate communication through the Language Assistance Program (for members who are not English proficient) of VA and/or arranges for interpreter, including interpretive services for the hearing impaired.

• Increased Health and Safety Management metrics by over 15% that complied with state regulations to maintain a safe and clean pharmacy by making sure all associates are aware and updated on appropriate measures needed.
• Decreased system/ human error rates from 12% to 8% by effectively communicating and coordinating with prescribers, insurance, and pharmacists.
• Increased productivity in daily tasks by accurately inputting/updating patient and prescription information, efficiently mixing/ counting medications, confirmed up-to-date insurance billing information and.
• Provide information as requested by patients related to prescription coverage determination.
• Provide Health Plan contact information as applicable to patients.
• Ensures confidentiality of all hard copy and electronic communication and adheres to the organization’s policies and procedures related to privacy and disclosure.

-Brought in over $120,000 in sales revenue whilst saving the company money by assisting individuals and small businesses in preparing their taxes in multiple office locations and online. -Streamlined the new online services by up to 35% in district area by engaging and educating clients via phone, webchat, and video conference to meet their.

-Developed plans and strategies to achieve key performance and consistent accountability that put the store in the top 10 Beauty stores in the state.-Responsibilities including but not limited to hiring, training, and leading associates to maintain optimal brand standards.-Accurately handled business deposits and inventory management to coincide with the.

Medical Insurance Coding Specialist/Coder

Tax Certificate

Liberal Arts And Sciences/Liberal Studies