► Supervising a cross functional team of 105+ members and managing daily operations and ensures smooth operation of various processes and services► Conceptualizing action plans, implementing production, productivity, quality and customer standards► Defining product handling and storage requirements; developing processes for receiving product, equipment utilization, inventory management and shipping► Ensuring a safe and healthy work environment by adhering to standards and procedures and complying with legal regulations► Serving as a bridge between the departments and maintaining an environment of continuous improvement► Working closely with GM and management team to set and implement policies, SOP & SLA and maintaining CTQ (Critical to Quality)/CTP (Critical to Process) targets and process planning► Conducting internal process audits & process reviews to ensure strict adherence to the process systems as per the defined guidelines► Close collaboration with the inventory manager and team to perform analysis of our inventory and ensuring we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data► Ensuring all legal and regulatory documents are filed and monitor compliance with laws and regulations

► Managed the delivery of material to the respective units to complete the production targets and to provide monthly financial and technical updates of any known issues/risks to Senior Manager► Managed a team of 36 employees to ensure projects and programs are executed using agreed standard & processes► Conducted clients' communication sessions to evaluate client needs & ensure timely project delivery► Coordinated and scheduled training programs to equip employees' with advanced skills and thereby enhancing productivity► Prepared request for raw materials from associates and warehouse for every order► Formulated billing process and handled carrier and trailer assignment► Computed the needed quantity of the raw material and procedure as per the specifications► Resolved vendor grievances and claims against the suppliers► Provided sourcing input to the colleagues to aid business planning and development► Created plan to procure raw material from global market to ensure cost saving► Prepared RFQ's and liaised with finance department for timely payment of bills► Evaluated vendors and negotiated the price, delivery schedule and finalized the SLA

► Managed 65 large accounts for corporate customers and handled other OEM customers with daily conference calls review► Determined product repair within warranty policies & coordinate scheduling of technicians for onsite repairs► Submitted quotes and processed orders within the stipulated time

► Delivered computer basics, MS Office, HTML and C Programming to class ranging 1st to 9th ► Trained students in the specified area through theory and practical sessions► Maintained school email account, includes downloading emails, distributed to the concerned person, necessary coordination with the clients, answered emails