• Specialized in housing rental market penetration, value-added selling, and customer retention in Greater Minneapolis & St.Paul area• Assisted in developing and executing communication strategies and marketing campaigns through digital media and on campus events to build brand awareness and service reputations among target clients• Acted as a liaison among customers, corporate upper management, and vendors to facilitate service inquiries and promote business opportunities• Led a team of 3 to work with contractors on renovating projects, as well as making adjustments on project timelines accordingly• Demonstrated strong detail-orientated , solution-focused, and relationship building skills by auditing housing contracts seasonally• Trained newly hired consultants on relevant legal relevance and customer relationship management.

• Demonstrated strong well-organized and customer-oriented mind by managing daily schedules for service consultants• Specialized in working with international students on academic, extra curriculum, and social life adjustments.• Designed and presented orientation programs, special events, and small group discussions to provide first-year and transferinternational students with a smooth transitional experience.

• Designed marketing materials and utilized a multitude of marketing outlets, including social media and Google Adverse to promote professional image and expand influence of VTAP state wide• Helped low-income nonresidents and international students to file Federal and State tax returns.

• Assisted on supply demand analysis and corporate-wide presentation to create market awareness and identify dairy market opportunities in China• Aligned with senior leaders on strategic recommendations on Chinese supply chain infrastructure, transportation network, and demographics• Designed training modules upon leadership fundamentals for Talent Acceleration Program.

• Managed administrative activities and maintained the relationship between the Headquarters and Upsilon Chapter to insure operational excellence.