Manage hire and train.

• Receive answer and manage all customer calls pertaining to their cable, Internet and telephone and home security accounts. • Looking up troubleshooting SOP's, • going over vital billing questions, • researching problems and finding solutions. • paying attention to detail• learning different scripts understanding and maintaining the company policy and procedures. listening to Customers’ needs and wants.• Using multiple systems to locate accounts and process payments. we are required to up sale all customers existing and new.

Serve fresh, hot food with a smile in a timely manner Understanding the proper hold times and controlling waste. Staffing the shifts. Record customer orders and repeat them back in a clear, understandable manner to minimize errors. Handling customer complaints. learning and understanding the menu. training new employees

Working with endusers across the world to assist them with their systems, applications, orders and phones to better serve our customers.Creating and resolving trouble tickets.Listening to the end user to understand what they need.Sap applications trainedAnswering at least 30 phone calls a day.Accessing company reports and security information about employees. Assist endusers with their customer account setting.Performing Computer troubleshooting and clean up.Learning delegation path and warm transferring calls

• manage about 30 people. • follow USDA regulations and rules and guidelines. • make schedules for employee’s and product ship dates• monitor the line by doing line control sheets. while working closely with quality assurance. • maintain logs for absences and call outs.• make sure production is ranch smoothly night tonight hour to hour.• use good manufacturing practice and I write SOP's.• work closely with the production supervisor to meet our quota at the end of the night. • Listen to employee problems• handling work hours and manpower.

• Shipping and receiving • once the orders have been unloaded from the truck we find the Purchase order that matches the number on the printed label• break it down to another pallet while looking out for damaged things and no labeled things.• if not label we find the MFG and match it to our warehouse number for it and print the label.• once all scanned in I run an audit to see if everything was correct if not correct I double check my pallets and Packing list to see if there was anything on back order.• All missing, shortages, damaged, and overs are written up and turned in.• Put Away• After the product has been received to a pallet cone and staged I proceed to scan the pallet cone with my RF gun which will tell me where each primary and secondary location of each item on the pallet.